ALL Products
-100% Brand new and high quality.
-100% Tested before sending.
-Necessary accessories included.
-All mixers insert have a durable ceramic discs cartridge, ensuring durability and no-drip water efficiency.
About Material
We choose premium 304 stainless steel as the material for most of our taps due to its lead-free nature. Besides, it also has the same excellent corrosion resistance and heat resistance as brass material.
About Finish
You may find that the color of the brushed gold products in our store is inconsistent. This is because we did not hire a professional photographer to take pictures, resulting in a huge color difference. We are currently updating all brushed gold images. You can contact us to send you real photos for reference.
At Water Spirit, we use the highest quality colouring processes (PVD brushed gold) to ensure a durable and timeless finish that you will love for years to come. Like many other materials, the colour may appear differently from product to product due to lighting within the installation location and reflection on products with different surfaces (flat and curved).
While we do our best to ensure consistency between batches and use strict colour toning and matching quality procedures to lessen variations, we acknowledge that there may be minor
variations between batches. We encourage you to check over your items once received to ensure that you are satisfied with the finish.
Basic basin mixer
Full 304 stainless steel with PVD Brushed gold
Watermark and Wels approved
-Model name:KSQ103
-WELS registration number: T35632
-Licence number:1632
-Water consumption: 6.0LPM
-Water efficiency star rating: ★★★★★ 5
Two inlet hoses and fixed screw are included.
Ceramic cartridge with watermark approved
Basic basin mixer B
Full 304 stainless steel with PVD Brushed gold
Watermark and Wels approved
-Model name:KSQ101
-WELS registration number: T35644
-Licence number:1632
-Water consumption: 7.5LPM
-Water efficiency star rating: ★★★★ 4
Material: stainless steel with brushed gold finished
Two inlet hoses and fixed screw are included.
Ceramic cartridge with watermark approved
Tall basin mixer
Full 304 stainless steel with PVD Brushed gold
Watermark and Wels approved
-Model name:KSQ104
-WELS registration number: T35633
-Licence number:1632
-Water consumption: 6.0LPM
-Water efficiency star rating: ★★★★★ 5
Material: stainless steel with brushed gold finished
Two inlet hoses and fixed screw are included.
Ceramic cartridge with watermark approved
Kitchen mixer
Full 304 stainless steel with PVD Brushed gold
Watermark and Wels approved
-Model name:KSQ501
-WELS registration number: T35647
-Licence number:1632
-Water consumption: 7.5LPM
-Water efficiency star rating: ★★★★ 4
Two inlet hoses and fixed screw are included.
Ceramic cartridge with watermark approved
Pull Down Kitchen mixer
304 stainless steel body with PVD Brushed gold, black silicone rubber hose
Watermark and Wels approved
-Model name: KSQ509
-WELS registration number: T35647
-Licence number:1632
-Water consumption: 6.0LPM
-Water efficiency star rating: ★★★★★ 5
Two inlet hoses and fixed screw are included.
Ceramic cartridge with watermark approved
Wall Spout Mixer
Full 304 stainless steel with PVD Brushed gold
Watermark and Wels approved
-Model name:KSQ301
-WELS registration number: T35646
-Licence number:1632
-Water consumption: 7.5LPM
-Water efficiency star rating: ★★★★ 4
Ceramic cartridge with watermark approved
Bath Spout
Full 304 stainless steel with PVD Brushed gold
Material: stainless steel with brushed gold finished
swivel spout and waterfall spout available.
Shower Mixer
Full 304 stainless steel with PVD Brushed gold
Ceramic cartridge with watermark approved
Hot Cold Tap
Material: brass with brushed gold finished
separate 1/4 turn hot tap and cold tap
Pop Up Waste
Material: brass with brushed gold finished
32mm
with overflow and without overflow
Warranty Terms
5 years warranty on tap body and ceramic cartridge.
1 year warranty on finish
6 months warranty on accessories.
Care Instructions
Wipe dry with a clean cloth.
Wipe clean with a soft cloth dampened in water and a mild liquid detergent or soap.
Do not use cream cleaners, as they are abrasive.
Do not use scouring-powder, steel wool, hard or sharp tools which can scratch the surface.
Use of unsuitable cleaning agents may damage the surface. Any damage caused in this way
will not be covered by warranty.
Sydney warehouse: SOUTH GRANVILLE NSW 2142
We operate two warehouses in Australia and we post items according to destination and inventory. Pick up service is still suspended.
Standard delivery: 2-7 business days
Express delivery: 1-3 business days.
Please note that the above delivery times are for successful orders placed before 11:30am Monday to Friday for Australia. Delivery times may vary, especially during peak periods. Please refer to the Estimated delivery date in the listing.
We do not ship any orders during weekends and public holiday; any orders placed after 11:30am Friday will be shipped on the following Monday.
Please note that sometime we will separate your orders into multiple parcels. We will update all tracking numbers on eBay then.
International shipping is available. Please contact us and let us calculate the postage and delivery time for you. Buyer will be responsible for any import duties imposed by the custom department of the destination country.
WHAT IF I DID NOT RECEIVE THE ITEMS WITHIN ESTIMATED DELIVERY DATE?
If you didn't receive the items within 2 weeks after sending, please contact us through eBay message.
We only accept the return of the item in this situation:
1.Item is still brand new.
2.Item is still under the returned within 30 days of purchase with original packing and all accessories .Customers need to pay return postage fee.
Items should be returned in 14 days once your return has been accepted. Once we have received your returned product, we aim to process the refund within 7 working days.
We do not take responsibility for damage that occurs during the return process; please ensure that the goods are well protected when returned to us.
WHAT IF I RECEIVED THE INCORRECT ITEM?
If you have received the incorrect item, please contact us and send photos through eBay message.This will enable us to help you get this resolved quickly.
WHAT IF AN ITEM ARRIVES DAMAGED ?
If an item is damaged when it arrived, please report this within 24 hours of delivery by contacting us on eBay. Please also send us the photos of the product including the package with the label.
Working hours: 10:00am-19:30pm, From Monday to Friday.
All of your eBay message will be replied within one working day.
To bring a best quality product & finest customer service to make your transaction as much easy and enjoyable as possible, is our goal.
We have been in the field of bathroom products for more than 10 years ,we have great amount of quality products and qualified suppliers to ensure each of our items in selling are in competitive quality and affordable price.
All these effort we made is to meet with your full satisfaction. All your full satisfaction is the power for us to keep moving forward.
We value your feedback as it will help us in improving our service, so please leave us a positive comment if you are satified with the transaction. You are always welcome to contact us through eBay message if there is a comment on our product or customer service please. Thank you~