DELIVERY & RETURNS
UK DELIVERY
We use Whistl, Royal Mail or Parcelforce, unless stated or selected otherwise. Please note, where the tracking is from Whistl the final delivery will still be made by Royal Mail. Whistl process parcels by size and location and deliver to the recipients nearest Royal Mail depot for final delivery.
For delivery to Northern Ireland, Scottish Highlands & Islands and Channel Islands, you will be charged the same as any other UK resident for most orders. However for larger parcels (weighing over 2kg or measuring over 60cm in length) we will need to send by courier and may have to either ask for additional postage or cancel the order.
INTERNATIONAL DELIVERY
Standard delivery is Royal Mail International (untracked) unless stated otherwise. Oversized items or items weighing over 2kg will be sent by courier. In some cases, we may NOT be able to send, depending on location and weight of parcel - in these circumstances we will let you know as soon as possible.
RETURNS
We accept returns up until 30 days after purchase providing the item(s) are unused, undamaged and in their original state. Buyer pays return postage. While we take the greatest care with all our orders, if there is a problem or the item is damaged or faulty then please let us know and we will do what we can to help.
ABOUT US
Trading for over 20 years, our family run business offers a first class service to the professional, leisure, beginner artists and crafters throughout the UK and internationally. As a result The Art Shop Skipton staff are always on hand to offer an excellent, knowledgeable and friendly customer service.
We stock a huge range of the very best art and craft supplies available and are main stockists of leading brands such as; Winsor & Newton, Daler-Rowney, Reeves, Pebeo, Derwent, Artmaster, Loxley, Unison and many more. Behind the scenes we work hard to ensure that we can offer these quality brands at the lowest possible prices.
Shopping at The Art Shop Skipton is now easier than ever with shopping available online, in store, on the phone and on your mobile. Whichever option you choose you will be guaranteed the same outstanding level of service.