Shipping Policy
- FREE shipping on all items shipping parcel within the contiguous United States.
- Expedited shipping is calculated at checkout.
- International shipping may be available on each listing through the eBay International Shipping Program. We recommend that you contact eBay with any questions regarding international shipping.
Oversized Items
Oversized items shipping within the contiguous United States are able to be shipped freight or inside delivery. Delivery is on weekdays.
Freight shipments are delivered up to the shipping address and secured to a wooden pallet. Freight delivery does not include bringing the shipment inside of the address, unpacking, or disposing of packing material. Customer is responsible for moving the shipment into their address, unpacking, and disposing of packing material. Freight shipping is available for addresses outside the contiguous United States for an additional charge.
Delivery appointments and other delivery exceptions are available for an additional charge.
Inside Delivery includes unloading, unpacking, disposing of packing material, and placement of your items in the location of your choice. Inside delivery does not include training, assembly, or installation.
Customer is responsible for ensuring that the items can be delivered in the desired location without issue. The carrier is not able to remove old equipment or obstacles.
Inside delivery is between 9 am - 5 pm on weekdays. The carrier will call to schedule a delivery appointment. Additional fees will apply if the delivery is needed outside of the standard delivery hours or if there are any delivery exceptions.
Shipping Costs for Oversized Items
- Freight: $495 per oversized item. Item arrives secured to a pallet and delivered up to address.
- Freight delivery does not include bringing the shipment inside of the address, unpacking, or disposing of packing material. Customer is responsible for moving the shipment into their address, unpacking, and disposing of packing material.
- Inside Delivery: $995 for the 1st oversized item and $695 for each additional oversized item. Includes unloading, unpacking, disposing of packing material, and placement of your items in the location of your choice.
- Inside delivery does not include training, assembly, or installation. Does not apply to hospital beds shipping to residential addresses. Customer is responsible for ensuring that the items can be delivered in the desired location without issue. The carrier is not able to remove old equipment or obstacles.
- Residential Inside Delivery (Hospital Beds): $1,995 per oversized item. Includes unloading, unpacking, disposing of packing material, and placement of your items in the location of your choice.
- Inside delivery does not include training, assembly, or installation. Customer is responsible for ensuring that the items can be delivered in the desired location without issue. The carrier is not able to remove old equipment or obstacles.
- Hospital beds to residential addresses must have a Residential Hospital Bed Waiver on file. Please review the waiver for important details regarding residential inside delivery.
- Our team will reach out if the selected shipping option is not available for your location with the next available shipping option for your address. Customer will be able to approve or request to cancel the order.
- Please note that the customer should inspect the shipment for damage prior to signing acceptance of the delivery. Any notable damage needs to be reported to the delivery driver, and the customer should refuse the order.
- MFI Medical cannot be held liable for any property damage caused by third-party shipping carriers during delivery. Customers must contact the shipping carrier for any damaged property claims. MFI is available to assist with providing contact information for the carrier.