Grading
Before listing and sending the phones, all phones have been thoroughly tested and graded depending on their cosmetic condition. In regards to the cosmetic side of the handsets, we grade our phones based on our knowledge for the industry, where we have done countless amounts of research in order to give the best idea to our customers on what to expect for each grade. Here are the following grades;

Pristine
-These handsets are to be seen as almost brand new and show almost little to no usage.
-The housing will have no cracks or dents and will be in perfect condition.
-These may have the slightest of scratches however these cannot be seen from an arm’s length.

Grade A
-These handsets are generally in good condition.
-The housing may have slight scratches, however nothing that is too worn.
-There may be signs of scratches on the screen which may have been picked up from day to day usage.

Delivery
-Free delivery in the UK - Royal Mail Tracked 24 (Receive within 1-2 working days)
-£5.99 for Royal Mail Special Delivery (Guaranteed next working day)

Returns
We offer a 31 day returns policy; if you would like to return an item within this period, please contact us.
-Please wipe all data; including any accounts, passwords, pins, Google accounts and iClouds. We will be unable to process your return if we receive a device with the above.
-The item must also be returned is the same condition as received, any damages will conclude in us not being able to provide you with a refund.
-Return costs must be provided by the buyer, unless the item is faulty.