We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control. 

We offer free shipping to the lower 48 states and most items ship within 3 business days of payment, usually sooner. Due to the high demand, items may take up to 5 business days to ship. We do not accept P.O. Boxes. Please provide a physical address.

Please note that we use multiple warehouses to fulfill your orders this helps us to ensure the fastest possible shipping no matter your location. 

Return Policy

No return UNLESS the packaging was so badly damaged in shipment that they are no longer usable for that purpose.  IF THIS is the case with your shipment, we will need PHOTOS of the damaged package.  You should take these photos from several different angles, BEFORE you try to open it.

Return unsatisfactory Damage products

Please note, never send a return without opening a return request, as the return address is different from the original shipping facility address.

Undeliverable package

The honest truth is that we have no way of knowing if your address is correct.  Only you can give us your correct address.  So if your address is wrong, or there is no safe place available at your shipping address when the courier tries to deliver your package, we will not accept responsibility for that, so MAKE SURE your address info is correct.  Otherwise, we will charge you the original shipping that we paid for your shipment.

CUSTOMER SATISFACTION

We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.