For Apparel:
If underwear sealed packaging has been opened - 50% refund will be issued
If clothing tags have been removed or show that they have been removed and reattached - 50% refund will be issued
If clothing appears washed or worn - 50% refund will be issued
Exchanging for another size (Apparel):
If another size is wanted, please purchase that item for a new order to be shipped and the refund for the one you are returning will be applied to your original order upon receipt of that item back
For all other items:
If an item is not returned in the original condition in which it was sent, only a 50% refund will be issued. This includes all packaging, accessories, printed instructions, etc.
A 20% restocking fee will apply to all other returns.
UNDELIVERABLE / INSUFFICIENT ADDRESSES / REFUSED PACKAGES
Deal Ninja is not responsible for shipping charges when orders are returned due to undeliverable/insufficient addresses. After the order is returned by the carrier, a refund will be issued. Any return shipping costs we incur will be deducted from the refund.