Shipping Details & Policy:

• PLEASE NOTE: BUYERS ARE RESPONSIBLE FOR ANY CUSTOM/VAT CHARGES, IF APPLICABLE IN YOUR COUNTRY/IMPORT FEES OR CHARGES IN CANADA FOR INTERNATIONAL SHIPMENT. PLEASE ENSURE THAT YOU PAY AT THE TIME OF DELIVERY. WE ARE NOT RESPONSIBLE FOR ANY CUSTOM/IMPORT FEES IN CANADA
• Orders Shipped via "ARAMEX" delivers within 5-9 days
• In rare cases or once in a blue moon, shipping is delayed depending upon the destinations and customs regulations in your country.
• You will receive a shipment notification email from our side immediately after shipping.
• Please make sure that address you provide should be completed to ensure that your product is delivered on time and we do not ship to PO BOX address as per the guideline of our shipping partner. If you want to change the shipping address please inform us as soon as possible.
• Always ensure to have someone who can receive the order or you at your shipping address for the successful delivery of your product.
• If you have not received your item within 30 days from the date of purchase please contact us ASAP.

Note:

• Use only a soft brush, never sharp or hard objects, to remove dirt or particles.
• Sometimes different monitor and light effect, the actual color of the item might be bit different from the color showed on the pictures due to camera capture sensitivity, lighting & even your system screens

About Us:

We are a small business with aim to create best products in wooden handicrafts & Home Décor. We are the small business who is trying to grow by providing best designs and high quality craftsmanship. All of our products are handmade and crafted by the people wherein, their ancestors imparted and carried the experience of craftmanship from one generation to the other generation.

Rather we calling a company who makes handicrafts, we prefer calling us "The Merchant of Smiles".

Our core dedication is crafting of exquisite handicrafts to bring smile on our Customer's face. This Vision makes our small business stronger and motivates us to do better everyday and ensures the happiness of delivering beautiful products across the globe.

When our bread and butter is involved :), Our customer deserves the best. During the process of manufacturing, we aim to select best product, material selection, gold plating and designing. We have strong quality control to produce the High Quality products.

Returns

• In case of returns you must contact us within 48 hours of receiving the item, so that we can process your return for refund or exchange, the product must be returned within 30 days of receipt & it should not be altered, tempered & should be in original packaging. 
  
  

Feedback/Contact Us

• We are in the IST time zone, and we try our best to answer every email and messages 24x7, with the maximum turnaround time of 12 hours, depending on Time Zone difference and local holidays. Please feel free to contact us anytime. We will be there to entertain you 24x7.
• If you are not satisfied with the product, please provide us an opportunity to satisfy and resolve the concern before leaving any feedback
• Neutral or Negative Feedback is not the solution of any issue. Solution comes with mutual communication. For any reason you are not satisfied with the purchase from us or the product don't reaches you in a good condition or not as described or due to any other reason. Please provide us an opportunity to resolve your issue. As feedback plays a crucial participation on eBay for our bread and butter, In this regard we work for the complete satisfaction of customers & urge for a 5 star DSR positive feedback in return.
• Please do not forget to give us the 5 star ratings, your liking and motivation really matters a lot to us.

Have a Happy & Blissful Shopping:)