*
Should you not be satisfied with your item. Please contact me and we can agree
on how to resolve the issue.
* Free
second-class postage
* All
items are new and unused.
* ALL
my items are 100% genuine and are only sourced from authorised UK resellers,
who contract directly with the manufacturers. All products have full paperwork
and are traceable back to the manufacturer.
* Returns
are accepted on unused items in their original condition only. Used items cannot
be returned due to hygiene rules. The product price of the item will be
refunded upon safe receipt of the returned item. Postage costs will not be
refunded. It is advisable to obtain proof of posting when returning the item.
* I do
not offer an exchange service.
* Non
receipt of order. If an order is not received within the specified Ebay
estimated timescale then please check first with your local post office to see
if they are holding the item for you. Please also check with neighbours to make
sure nobody has taken in your parcel and forgotten to tell you. UK orders will
not be deemed missing until 7 days from the dispatch date have passed, so
please contact me after 7 days, if your order does not arrive. All items are dispatched
on time. However, due to various issues out of my control. Orders maybe
delivered late by Royal Mail. E.g. Covid, weather, world events.
* Orders
returned 'Not Called For' (or similar) by Royal Mail will be refunded the cost
of products upon receipt, excluding any postage paid. Customers will be
notified that the goods have been returned, the products refunded, and the
order effectively cancelled.