If you have simply changed your mind about any item ordered and you wish to return it

please contact us through the eBay messaging system regards to your return. Also, please follow the eBay return policy.

Unauthorized returns may be refused. The item should be unworn, and undamaged, and must be 'as new' when returned to us.

A refund will be offered provided the returned goods are in "as new" resalable condition with all original packaging and contents.

We will issue an exchange or refund to you via your original payment method.

We require the full name, user ID, delivery address used on the order, also a brief description of the issue of return when necessary.

This will enable us to ensure all returns are resolved quickly and efficiently.

Alternatively, please use the eBay returns system for a smooth and organized return experience.

-The buyer is responsible for any shipping charges when returning the item.

-No liability or returns are accepted where buyers attempt to modify or adjust components.

-We recommend you ensure returned parts to protect yourself against loss with the carrier.

-Please provide the return tracking number and courier company name to the seller.

-Items must be returned together with original packaging with all contents included.

-All requests will be processed after we have inspected and verified the condition of the products.

-Returns take approximately 5 business days to process upon receipt of the item.

-For the avoidance of doubt, MOTORCYCLE PARTS AND EQUIPMENT LTD shall not be responsible for items lost or damaged whilst in return transit.

Faulty or incorrect item: If your items are faulty on arrival, you should inform us as soon as reasonably possible.

Items should be returned in their original packaging when possible with a copy of the original documentation.

If the item is faulty or incorrect, we will arrange to have the item collected from you free of charge.

Once we have verified the fault, we will issue a replacement or full refund to you via your original payment method.

Return address:
MOTORCYCLE PARTS AND EQUIPMENT LTD
66 Friday Street 1st Floor Unit 7D
Leicester LE1 3BW
UNITED KINGDOM

1- Your item will be professionally & carefully packed and despatched in a timely manner.

All orders will normally be posted within 1 to 2 business days after confirmation and verification of your payment information.

2- Orders are not usually processed for shipment on weekends and bank holidays.

3- Please follow the parcel tracking information.

The courier companies automatically send parcel tracking information by text message or email message to the buyers.

This information is not sent by the seller.

4- We regret that we are only able to offer free shipping to the mainland UK at this time.

Postcodes between: AB31-AB56, FK17-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW0-KW14, PA20-PA78, PH15-PH50, ZE1-ZE3

Scottish Islands, Scottish Highlands, Channels Isles, Isle Of Man, Isle Of Wight and Northern Ireland

we cannot offer Free Next Working Day delivery in these areas due to a higher charge from our courier.

Any orders placed for the items in these areas will incur an additional charge.