Please feel free to ask for a 360 degrees video of this gemstone and we will be more than happy to facilitate your request.
If you cannot decide between multiple gems, just give us their item numbers and we can provide a video of those gemstones side by side to make their comparison easier.
All gemstones are shipped along with an SCI certification, free of any charge. If you wish to add an additional certificate from a laboratory of your request instead, such as the Gemological Institute of America (GIA), we will be more than happy to submit the gemstone to the laboratory of your choice within 3 to 5 business days of your purchase. You will receive the laboratory job number once the gemstone has been delivered to the laboratory. You can use the job number for verification & tracking whenever you contact the laboratory. Once they have processed your request and issued a certificate, The laboratory will ship the gemstone along with its certification directly to your address in a sealed box, taking independent verification to a whole new level & providing ultimate assurance. The estimated service fee for GIA is $120 and they require 3 weeks for issuing a certificate but If you are in a rush & wish to add an additional certification, such as GIA, contact us; we might be able to request express service from the laboratory, with some additional charge. GIA offers expedited certification in 48 hours.
More than 70% of our sales are to jewelry manufacturers who purchase in wholesale. We take pride in offering the best possible terms and prices to all members of the gem and jewelry industry. Just send us a message and we will be happy to work with you.
If you cannot find the sapphire of your dreams, give us a chance :)
We are able to offer custom cut sapphires based on any facet diagram or image that you provide. Our lapidary in Sri Lanka is equipped with state of the art facetrons, worked by highly experienced cutters. There is pretty much nothing that we cannot do if the rough material is available.
We are accepting all major credit cards such as VISA, MC, AMEX, Discover & JCB. Billing and shipping addresses should preferably match. Both US & international credit cards are accepted during checkout.
Due to the shear number of shipments we do annually, our company has been able to secure a discounted contract with FedEx & UPS which has allowed us to offer FREE Express shipping, worldwide. All parcels are shipped within 1 business day of your payment and a 4 business days delivery is guaranteed.
Returns are accepted within 30 days of delivery. The 30 days period begins from the day you sign for the parcel at your address. Just send us a message or open an eBay return request to initiate your return and receive your money back. FULL Money Back Refund is guaranteed.
We understand how difficult it is to buy gems online, and given our confidence in our products, we accept all return shipping charges and offer FREE RETURNS.
It is noteworthy that all of the gemstones we sell are mined, authentic and natural. Treatment disclosure is also very clearly given if the stone has been subjected to any form of enhancement. We are proud of controlling our production line from the very base of its roots in Sri Lanka & Africa. This gives us the ability to ensure our rough is from conflict-free zones, ethically sourced & competitively priced. A business without ethics is unjustifiable and against the very core values of humanity.
We are a registered business in Sri Lanka, Madagascar & United States. Documentation & necessary licenses required in every step of the production have been obtained from the regulating authorities. Our business is being regulated by the Ministries of Environment, Mines, Commerce, Health & Labor in Madagascar. Furthermore, we do not purchase any gemstone from conflict zones being against the very principles we have based our business on. Our company is in full compliance with the US patriot act's anti-money laundering clauses.
All orders are automatically covered by eBay money back guarantee. Having said this, it is noteworthy that none of our customers has ever requested eBay to intervene during 1 decade of our eBay business history. Customer satisfaction comes first.
Please feel free to contact us anytime. All messages are responded by our gemologists within a few hours. Your question doesn't have to be about a particular item, even if you have a general gemological question, let us know. We look forward to being of your service.
ElixirGems is a subsidiary of SapphireBazaar, which is a division of Chic Societe Inc., a gemstone trading and faceting corporation established in Tucson, AZ (USA). We have a strong presence in the sapphire mining capitals of the world and purchase all our sapphires in rough directly from the miners in Sri Lanka and Madagascar.
Our company was established by Dr.M.Mansoor, a Medical Doctor who started gem business as a hobby over 20 years ago. Today, it has turned into a professional wholesale business which supplies fine natural sapphires to jewelry manufacturers all around the globe.
It is crucial to select only the highest quality rough to get the top quality faceted gems. Therefore we cherry-pick the best stones from thousands of carats of high quality rough sapphires as soon as a new parcel becomes available in mining zones.
We are continuously in search of the finest gems in excavated gravels from mother earth. The majority of our products are faceted without any form of enhancement. The ones which require an enhancement are only subjected to a low temperature basic heating.
Sapphire mining is a very challenging and tedious process. Therefore we do our best to support miners and their families in Sri Lanka and Madagascar. A percentage of our income has been devoted to opening free clinics in rural Africa.
After acquiring the best available rough material from the miners, each stone is carefully sorted in terms of its color and clarity in order to decide about the cutting type and faceting diagram necessary to achieve maximum possible brilliance and luster. We do our best to maximize the sparkle through precision cutting with less yield from rough whenever possible and prefer to get smaller but more beautiful faceted sapphires.
We have done our best to have an office in every sapphire mining village of East Africa and Sri Lanka so that we can stay in touch with local sapphire traders and miners. This makes it possible to purchase the best rough sapphires first hand.
After purchasing rough sapphires, all of the gems are shipped to our lapidary in Rathnapura city of Sri Lanka. We are truly privileged to have the pleasure of employing truly expert local cutters who are highly experienced and very well trained when it comes to faceting rubies & sapphires.
Each gemstone is carefully preformed and dopped for faceting. The benefit of cutting all of the purchased rough sapphires in our own facility is that we can control the cutting quality very accurately and also to fulfill all custom cut orders jewelry designers may need.
Once faceting is completed, the gems are prepared for certification and shipment to their final destination. We have been very fortunate to get acquainted with jewelry manufacturers from all across the globe and share our love of sapphires with them. We are looking forward to working with you. We guarantee that no one can compete with our prices, quality, and services.