We value our customers and take pride in our handling, however in the event that your shipments was lost in the mail, or never delivered, we are happy to offer a full refund or replace your order without hesitation. We are also able to assist you in filing an insurance claim with the mailing service once it has been confirmed as lost so that you are fully satisfied. In most cases, inland mail can be claimed as lost after 15 days, while overseas mail is afforded 25 days.
The quality of our products are guaranteed, however if you are not happy with your order, we will refund or exchange your purchase if returned within thirty days of delivery. For unopened orders, you can return it for a full refund no questions asked.
Food supplements and dietary aids are not intended to replace a well-balanced diet and exercise plan, and healthy living style. These supplements are intended as a dietary aid to help achieve goals that are supported by balanced living. It is recommended that women who are lactating, pregnant, or who intend to become pregnant avoid use of this product. For consumers who are taking other medications, be they supplements or prescription medication, you should speak with your General Practitioner before taking these supplements. In the event of an adverse reaction, discontinue use and speak with a doctor immediately. This supplement is only for persons over the age of 18 and should be kept out of reach of children. Always store in a dry cool place to ensure freshness.
Our supplements are not for treatment, diagnoses or prevention of any disease or illness. If you feel that you require treatment, please consult a board certified doctor for assistance.