The item must be returned in the condition it was dispatched and in its original packaging. Please notify us before returning. Some of our prices include courier fees, therefore if you wish to return an item and it is NOT damaged, we can only refund you the cost of the print. We cannot refund the cost of the courier fees, which are £4.99 for prints under the size 41" x 26", anything over this size, courier fees are £9.99.