Part Details

 

Please understand we are not small engine, nor Honda professionals. The name and part numbers could be wrong. The pictured part is exactly what you will get. 


ALL PARTS ARE FINAL SALES AS IS NO RETURNS 


This listing is for the engine / stator rubber mount. Please see the pics to know which mount your buying. This generator came in for service due to customer error. The end diagnosis was simply a burned plug wire preventing the generator from starting. However the customer flooded the carburetor, broke the air filter outer housing, broke the pull cord, ruined the battery and burned out the starter. You could smell and feel the frustration! After diagnosis with installed a new plug wire, changed the gas saturated oil and this unit started and worked great. Unfortunately because of the broken parts though we have removed the unit from service and are offering the remaining useful parts for sale.


Honda EM5000SX

Generator EANC: 1023805

Gas Engine GX340

Stamped On Block GCO6-4061186 (It's very hard to read, the 6's could be 5's) 



 

 

Customer Service and Feedback

 

We absolutely strive for 100% satisfaction. In the unlikely event something goes wrong we would appreciate the opportunity to make the situation right. In order to do this we need communication from you of the problem. We cannot correct what we do not know about.

Your positive feedback would be greatly appreciated and will be matched with our positive feedback for you. If you have any questions or concerns, feel free to contact us and we will assist you in any manner that we are able to. Thank you so much for your consideration on buying this item, and thank you again for the opportunity to serve you.



Frequently Asked Questions

 

Q: How much is freight shipping going to be?
A: Please contact us directly and we will do a quote for you. Please include your zip code when you need a quote. Freight shipping includes a custom built crate. Freight is expensive!
Q: Order Cancellations
A: When an order is paid for the item is processed for shipping. We cannot cancel your order. Please ensure you want an item before you pay for it. Any order cancellations will be charged for shipping both ways and a 30% restock fee.
Q: Will this part fit another vehicle than it was removed from?
A: When parts are listed we check for interchange data provided by Hollander Interchange Data. When data is available we include this information is the listing for your reference, but it is your responsibility to be sure the part fits prior to purchase. If interchange data is not listed we do not know what other vehicles this may fit.
Q: How long do I have to pay?
A: We would appreciate your payment as soon as your done purchasing. If you need longer please contact us to discuss. After no payment for four days we file a nonpaying report with Ebay. Four days after that we close the unpaid item and block you from purchasing anything further from us. Please communicate with us on payment. We will help you out!
Q: Combined shipping?
A: We can and will when possible combine your items into one shipment. Add your items to the cart and select "Request Total From Seller" If you do not you may forfeit any combined discount as we are charged fees based upon that higher amount with no way to correct it.
Q: Which carriers do you ship with?
A: We use USPS and Fedex for shipping of parcels. For large overweight items we ship via a freight truck. If you select ground shipping it may be shipped via Fedex or USPS at our discretion.
Q: What is your warranty policy?
A: All parts are warrantied against DOA for 30 days, unless said otherwise on the item listing page. We test each and every item before it is listed and inspect each one again before it is shipped. We do not warranty light bulbs/fuses - they are included as a courtesy only.
Q: Do you allow returns?
A: Yes returns are allowed, except electrical items, within 30 days of your purchase date. Unless the return is the result of our mistake, you will need to absorb the cost of shipping both ways. If it is our mistake we will reimburse you for shipping as well.
Q: Will you add a Buy It Now for an Auction item?
A: Yes we will, message us with your offer and if accepted we will add a buy it now for you to purchase the item now.
Q: How long does it take you to ship and how long until I get my item?
A: All orders are processed for shipment within 24 hours of your payment. Holidays can add an additional day. The transit time of shipping depends on what shipping method you paid for and can vary from 1 day to 21 days and sometimes longer for international or freight shipment. ***Freight shipments can take 2-3 days to be ready for shipment!***
Q: Freight shipment timeline
A: When you order an item that has to be shipped via freight truck it can be a few days before the item is ready. We have to buy lumber and build a custom crate and then arrange for the pickup and shipping. This can take time and if you need immediate shipping it is only possible by special arrangements. Contact us first please!
Q: Restocking Fees
A: If an item is returned because you changed your mind, bought the wrong item, or other non-warranty issue, we reserve the right to charge a 30% restocking fee. This covers the expenses related to your mistake. Some people find it better to resell the item themselves to minimize the loss.
Q: Will the part be dirty, oily or have grease on it?
A: Typically the item is pictured in the listing exactly like you will get it. We do attempt to clean some parts, but some just cannot be cleaned. Any grease, dirt or oil you see pictured probably we be on the part when you get it. If you really want a part cleaned and spotless, just message us - we can work something out.
Q: Do you include bolts, wires, bulbs or other items?
A: We include in the picture exactly what is included with your purchase. Basically if you see it in the picture it is included, if not it will not be.
Q: Local Pick Up and Delivery
A: Would you like to pick up your item instead? We charge a $10 pickup fee on parts under $20. All other items can be picked up for no charge. Pickups are to be by appointment only! Want to have us deliver your item? We do deliveries within 150 miles for simply $1 per mile.
Q: How can I pay? Will you take Paypal?
A: We do accept Paypal on all orders except local pickup or orders we deliver personally. This is because Paypal requires tracking of the deliveries.
Q: Does this item have rust, scratches or blemishes... what about broken tabs or pieces?
A: As they are used parts: Scratches, blemishes and misc dirt and grime is possible. When placing an item for sale we inspect/test the item and try to be sure to list any defects or damage. We then inspect/test the item again before shipping. If the exact condition is very important to you, please contact us to verify before buying.
Q: International Shipping - Will you ship internationally?
A: In short form the answer is yes, however there are exceptions to the rule. We only ship internationally via USPS Priority Mail so if it is too heavy or large to ship that way we do will not. However we are always willing to work with Freight Agents to arrange shipping to their domestic US location.
Q: Shipping Costs and Expenses
A: Please bear in mind shipping costs are much more than simply what we pay for delivery. We have to maintain a large variety of many boxes and packing materials as well as tape, labels and ink. Typically we spend more on shipping than we charge.
Q: Do you offer payments or layaway?
A: Our prices are all set at "Cash" prices. We can offer layaway in certain situations but this will need to be arranged and approved before you purchase your items.
Q: Parts Compatibility and Interchanges
A: The part compatibility list provided by Ebay is a general list, not exact. When interchanges are known we will list them in the item description. However it is your responsibility to be sure the item fits before ordering. Any returns due to incorrect fitment will not include shipping (to or from) as well as assessed a 30% restock fee.
Q: Returns for Compatibility Issues and Fitments
A: The part compatibility list provided by Ebay is a general list, not exact. When interchanges are known we will list them in the item description. However it is your responsibility to be sure the item fits before ordering. Any returns due to incorrect fitment will not include shipping (to or from) as well as assessed a 30% restock fee.
Q: Engine, Transmission, Axles Warranties
A: We provide a 30 day DOA warranty on all engine, transmission and axle assemblies, unless the listing says otherwise. We require the return of any item for warranty claims at your expense.
Q: What is your return policy on electrical items
A: Because electrical problems are often more than just replacing a part, electrical items are not returnable. Often if the wiring has not been fixed the electrical item we sell will be damaged when installed. !WE WILL NOT ALLOW RETURNS ON ELECTRICAL ITEMS!
Q: Can you change my shipping address after I pay with Paypal?
A: WE CANNOT CHANGE SHIPPING ADDRESSES! Due to Paypal security procedures we cannot change your shipping address. If we have not shipped your order we would need to cancel it and have you place your order again after correcting your address. CONTACT EBAY OR PAYPAL TO CHANGE YOUR ADDRESS PRIOR TO PAYMENT.
Q: Color & Pictures - Will this part be the right color?
A: Because of various digital imaging and screen colors, pictures can show a different color than the actual part. Also vehicles often have many shade variations. When available we list the Interior Color Code in the listing, be sure this code matches yours for a closer fit. Returns due to color will be at the buyers expense + 30% RESTOCK FEE.
Q: Which Side is LEFT - Which Side is RIGHT?
A: In normal American vehicles the LEFT side refers to DRIVERS side and RIGHT to PASSENGER side. In right hand drive vehicles this is opposite. Standing being the vehicle facing forward should give you left and right sides accurately in most cases.