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365 Cycles delivers all your cycling needs fast! We don't waste time preparing your order. Our priority is to serve our customers first and foremost. If you need help picking the right product, have questions about bike component compatibility, or just want to geek out about bikes we are here 7 days a week! Simply put, we are bike experts from dirt to tarmac and want to make sure you get the full 365 Cycles experience when you shop with us.
At 365 Cycles our mission is to simplify the shopping experience. We want to get you the right product in a quick time frame and be here if you need help with questions, warranty, friend to talk to, etc.
We’re dedicated to building lasting relationships with our customers, communities, and team members. We combine the knowledge and service of a traditional bicycle shop with the convenience of shopping in your own home.
365 Cycles offers returns for 30 days on new items in their original, intact packaging. Return shipping for ALL orders are to be paid by the buyer. Please be sure to read our return policy entirely and if you have any questions, please contact Customer Service.
Full refunds are issued on items that are brand new and we are able to resell as new. 365 Cycles reserves the right to deny returns that are outside of policy including, but not limited to, used items, items missing original packaging, items with damaged manufacturer packaging, or international orders. Return orders must be shipped in a box or bubble mailer. Items shipped without an outer box will incur a restocking fee. You will be contacted through eBay if your return is ineligible for a full refund.
Returns must be initiated within 30 days from purchase date through your Purchase History under My eBay.
If we make an error in shipping, please contact us -- we will ship out the correct item and provide a free prepaid return label as quickly as possible!
Customer Service Hours
Monday | 9 AM | 8 PM |
Tuesday | 9 AM | 8 PM |
Wednesday | 9 AM | 8 PM |
Thursday | 9 AM | 8 PM |
Friday | 9 AM | 8 PM |
Saturday | 12 PM | 4 PM |
Sunday | 12 PM | 4 PM |