· Condition and grading:
· We provide our best judgement based on general comic grading standards, we are not professional or certified graders.
· FA: (Fair) Lots of problems, stains, big chunks missing, loose pages, split spline, etc.
· GD: (Good) some wear and tear, small tears or small pieces missing, heavy roll on spline
· VG: (Very Good) little wear and tear, little gloss, some creases and small folds, yellowish pages, some minor damage on spline but pages are all attached
· FN: (Fine) very little wear, minor creases or folds, some stress marks on spline
· VF: (Very Fine) minor wear, firm and flat spline, minor folds or bends
· NM: (Near Mint) looks glossy and new, firm and flat, very minor marks
· MN: (Mint) almost perfect condition
· Gem Mint: perfect condition....
Warranty
Contact us if you have any issues with an order as your first step, we will do our best to resolve any problems in a fast and professional way.
We have done our best to describe the items we sell as accurate as possible, again, if you have any questions, please ask before shopping
Our games and movies are tested so we guarantee they are in good operational condition, regardless, if any issues arise within 48 hours after receiving your items, please contact us.
There is no guarantee for any download codes or it's validity and in many cases we ignore if they would've been part of the original package, therefore: No download codes, skins or manuals are included unless noted otherwise.
Shipping
We combine shipping
Within Canada and the U.S: Canadapost Lettermail or Small Packets USA air are our default - transit time can be up to 15 business days (Monday thru Friday) depending on your location. Transit time and Customs clearing are beyond our control.
International shipping options may vary depending on your location and might take up to 4 weeks depending on the shipping service you select and it's availability, again, transit time and Customs Clearing are beyond our control.
For faster and traceable services please pick Expedited, Express or Priority.
Regular letterpost and most Economy services DO NOT include a tracking number
We ship within 48 hours (Monday thru Friday), this means that we take your parcel to the postal office, beyond that point is up to the carrier (Canadapost, FedEx or UPS) Please consider these facts when leaving feedback and rating us since we are not the operators.
Returns
1.- Contact us
2.- Let us know what is the problem immediately after receiving
3.- Only valid reasons for a return are: wrong item or defective item
4.- Do not unpack or use the item(s)
5.- Item(s) must be returned in exact condition as they were shipped by using a traceable postal service