PAYMENT
We accept payment through PayPal.
SHIPPING POLICY
Countries
|
Service
|
Shipping Cost
|
Duration (working days)
|
Tracking
|
Worldwide
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FedEX Via DUBAI
|
$ 36
|
5-10 days
|
AVAILABLE
|
All pictures / images are under energy saver (white/cool
light).
until and unless notified
The customer
can select any courier / shipping service of his choice,please let us
inform about your choice and we will
send the invoice accordingly.
COMBINE SHIPPING
· We offer you a 7-Days combining period.
Feel free to take advantage on combine shipment. The combining period
will start from the time that you place your first purchase into your shipping
cart, NO / ZERO handling fee will be charged for each item. For
combine shipping to all countries the above mentioned shipping charges
will be applied.
RETURN POLICY
· YOUR 100% SATISFATION GUARANTEE.
· If you are not happy with your purchase or
the specimen is broken during the shipping we will accept return.
· Up to 14 days after you received the item
please e-mail us to arrange the refund.
· We will refund immediately 100% your money
upon receiving back the item.
· Return shipping will be paid by the buyer.
HOW TO CONTACT US?
· You can use eBay facility of contacting
us. Our response will reach you within 24 hours, starting from the time
of your query.
FFEEDBACK
· If for any reason you are unhappy or not
satisfied with item you received please contact us prior to leaving
negative feedback we always resolve any issues our customers may have.
Our aim is to make a strong relationship with our customer and develop a
healthy business.
OTHER IMPORTANT NOTES
· We will usually ship your winning item
within 3 business days after receiving the complete payment.
· All our items are available in stock.
· Weight and size of gemstone / Mineral
Specimen may still vary slightly from piece to piece due to difference in
calibration of weighing and measuring scales.
· Color may not appear exactly as in real
life due to variation between computer's monitor resolution and lights.
· We will not be responsible for the
merchandise lost in the mail unless you have Shipping Insurance.
· The buyer is full responsible for any
import customs duties and taxes in his country. We do not have any
control over these duties, taxes & etc.
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