Payment
- We accept Paypal payments for all
international purchases only..
- We only accept Paypal payments for
international purchases.
- Please submit Paypal payment within 7 days
from the date of purchase.
Shipment
- Your purchased order will be shipped via
postal service, DHL, UPS, EMS Postal Service. (Varies by receipients'
countries)
- Tracking number will be provided for
standard and expedited shipping.
- Shipments may be delayed in transit
depending on countries and regions.
Please check the chart below for
shipping.
Countries
Int'l Standard
Shippinng ETA Express Shipping ETA
- United States 15 ~ 20 Business days 3~7 Business days
- United Kingdom 15 ~ 20
Business days 3~7 Business
days
- Australia
20 ~ 30 Business days 3~7 Business days
- Canada
20 ~ 30 Business days 3~7 Business days
- East & West 20 ~ 30 Business days 3~7 Business days
- Brazil
40 ~ 50 Business days 3~7 Business days
- Russian
40 ~ 50 Business days 3~7 Business days
- Other Countries
40 ~ 50 Business days
3~7 Business days
IMPORTANT
Please contact your Custom's Office for
delayed shipments with your tracking number to retrieve your shipment.
Please send us a message for all
inquiries.
All inquiries will be replied in timely
manner within the following business day.
Feedback Policy
- Please send us a message to resolve all
matters before giving feedback or opening a case.
- We will do our best to resolve all issues
and matters for your satisfaction.
- Please leave us a good feedback.
- We value every feedback and our goal is
your satisfaction.
- We will communicate with you until you are
satisfied.
Duties & Tax
- We are not responsible for any duties and taxes incurred
by the Customs.
- The taxes & duties is not included in the item price.
- If buyer refuses to pay the duties & tax, the parcel
will be returned to seller or disposed.
- We will deduct RE-STOCKING FEE 10%
+ ORIGINAL SHIPPING FEE for the returned parcel because of tax
issue.
- All buyers from Europe, South America should input the
tax ID or IOSS number when you make an order.
- VAT is a value-added
tax on products. Tax is a customs duty levied in each country on imported
products. It’s different fee.
Return Policy
- We always comply with eBay policies.
- All buyers have every right to return if
not satisfied with their purchased orders.
- 30 days Return Policy from the date of
delivery confirmation date.
- Upon receipt of your returned item, we
will issue a refund accordingly as per our refund payment policy.
- We will cover all shipping fees upon
receiving defective products.
- Buyers will be liable for return shipping
fees for any exchange or wrongfully purchased orders.
- Product must be in same condition as
shipped when returned to us.
- Return orders must include all of the
original packaging as received.
- Restocking fees will incur for any broken
seals.
- Please contact us before returning your
purchased order for Return Authorization Number.
- We will not accept any returns without
Return Authorization Numbers given from us.