ABOUT OUR BUSINESS
We are a progressing Aussie Business operating from Sydney Metro. All our products are physically in stock. We Strive for 100% Customer Satisfaction and run all items through quality control and filter out any item that does not pass the test. All items are handled with great care from receiving in warehouse to packing and dispatching to our customers. We do not cut corners and reduce our shipping cost by using cheap packaging. We take our orders and trust of our valued customers very serious and use quality packaging materials and reliable Australia Post so that our products reach our customers on time, safe and sound.
RETURNS POLICY
If for any reason you are not satisfied with our product and want to return, you are welcome to do so within 60 DAYS of purchase by sending us the product at your own postage expense. The product must be in its original packing and unused. No questions asked.
COMPLAINTS
Although we take great care and pay attention to every detail while packing and dispatching your orders, sometimes products can get damaged in transit due to circumstances that are not in our control. However, if you receive a damaged product, please rest assured that you are dealing with a business that takes quality very seriously and believe in long lasting customer relations. Please contact us immediately in such cases and we will do our best to resolve your issue with a smile and a big heart ❤️.
Thanks again for checking in and we look forward to serving you the best way we can.
UB Telecom.