Payment

• We accept Paypal payments for all international purchases only..
• We only accept Paypal payments for international purchases.
• Please submit Paypal payment within 7 days from the date of purchase.

 

Shipment

• Your purchased order will be shipped via postal service, DHL, UPS, EMS Postal Service. (Varies by receipients' countries)
• Tracking number will be provided for standard and expedited shipping.
• Shipments may be delayed in transit depending on countries and regions.

 

Please check the chart below for shipping.

 

Countries          Int'l Standard Shippinng       ETA Express Shipping ETA

• United States         15 ~ 20 Business days                 3~7 Business days
• United Kingdom      15 ~ 20 Business days                3~7 Business days
• Australia                20 ~ 30 Business days                 3~7 Business days
• Canada                  20 ~ 30 Business days                 3~7 Business days
• East & West           20 ~ 30 Business days                 3~7 Business days
• Brazil                     40 ~ 50 Business days                 3~7 Business days
• Russian                  40 ~ 50 Business days                 3~7 Business days
• Other Countries      40 ~ 50 Business days                 3~7 Business days

 

IMPORTANT

Please contact your Custom's Office for delayed shipments with your tracking number to retrieve your shipment.

Please send us a message for all inquiries.

All inquiries will be replied in timely manner within the following business day.

 

Feedback Policy

• Please send us a message to resolve all matters before giving feedback or opening a case.
• We will do our best to resolve all issues and matters for your satisfaction.
• Please leave us a good feedback.
• We value every feedback and our goal is your satisfaction.
• We will communicate with you until you are satisfied.

 

Duties & Tax

• We are not responsible for any duties and taxes incurred by the Customs.
• The taxes & duties is not included in the item price.
• If buyer refuses to pay the duties & tax, the parcel will be returned to seller or disposed.
• We will deduct RE-STOCKING FEE 10% + ORIGINAL SHIPPING FEE for the returned parcel because of tax issue.
• All buyers from Europe, South America should input the tax ID or IOSS number when you make an order.
• VAT is a value-added tax on products. Tax is a customs duty levied in each country on imported products. It’s different fee.

 

Return Policy

• We always comply with eBay policies.
• All buyers have every right to return if not satisfied with their purchased orders.
• 30 days Return Policy from the date of delivery confirmation date.
• Upon receipt of your returned item, we will issue a refund accordingly as per our refund payment policy.
• We will cover all shipping fees upon receiving defective products.
• Buyers will be liable for return shipping fees for any exchange or wrongfully purchased orders.
• Product must be in same condition as shipped when returned to us.
• Return orders must include all of the original packaging as received.
• Restocking fees will incur for any broken seals.
• Please contact us before returning your purchased order for Return Authorization Number.
• We will not accept any returns without Return Authorization Numbers given from us.