HOW TO PURCHASE

 

1• Pick your model (by selecting the relevant model from the drop down menu) and place order for the items you need to repair.

 

FOR THE SAME DAY HIGH PRIORITY REPAIRING SERVICE - we charge additional fees.

 

ü       If you want your device to be repaired and dispatched by Royal Mail Special Delivery Next Day Delivery  Guaranteed on the same working day when we received it- please select this option in the drop-down menu as an add-on to the main repair, named '' Same day repair& dispatch''. Please note - we can't do urgent repairs on Saturdays as the local post office shut at 1:30 pm.

 

ü   We accept IN-STORE customers as well. Again for high-priority services we charge additional fees.

                                                                                       

 

ü  We do COLLECTION IN PERSON as well. Again for high-priority services we charge additional fees.

 

2• Post your device after receiving email from us

 

3• we replace the glass with a new one of premium high quality.

Turnaround time - we'll AIM to dispatch the device in the next working day, but depends on service loading (queue).

 

4• we inform buyers about order accomplishment.  We ask for a return address and pre-inform the buyer with the delivery options.

 

5• we post the device(s) back to you on the same day where possible (depending on workload)

 

6• Please include inside the package, Your Name, Contact Number & Order Number!!

 

6• we ship your device back to you via Tracked services!

 

 

NOTE THE FOLLOWINGS POINTS FOR YOUR INFORMATION:

·        PLEASE DO NOT SEND IN YOUR ORIGINAL BOX AS IT WILL BE DISPOSED OF AS WE SHIP ALL ORDERS BACK IN OUR OWN PACKAGING.

 

·        We do any colour but please inform us in order to make sure that we have your desired colour in stock.

 

·        Please, don't send bent or twisted devices as we'll not be able to fit a new glass on it. Furthermore, YOU WILL HAVE TO PAY BACK RETURNING POSTAGE.

 

·        Please, leave inside the parcel, a piece of paper with the following details: YOUR EBAY NAME + ORDER NUMBER + CONTACT DETAILS (OPTIONAL). This is to make sure for identification of the phone owner.

 

·        Please, contact us first in case the device has additional issues.

 

·        ATTENTION - during the back glass replacement procedure - we do not open devices at all - because of this - we do not take any kind of responsibility for the device functionality.

 

 

·        The device will be returned to the owner in exactly the same working condition as it was delivered to our repair service. The only job will be done - quality back glass replacement.

·        If for any reason your phone cannot be repaired, there will be a standard £7.00 charge to cover time spent on it - by purchasing this service you agree to this. 

 

·        Also, we do a lot of other phone repairs. Please don't hesitate to ask us and we'll create a customized listing for you.

 

·        We accept drop-off/collection in person as well.

 

 

·        Please, use the address below to send the device by post or local collection:

 

 

We’re looking forward to hearing from you soon.