The item you are bidding on is an Ooma 2602 Business IP Desk Phone Works with Office Cloud Based VoIP Phone. Open box. New. Quick Start Guide included. Shortcut Guide included. Power cord included. Ethernet cable included. Factory packaging. I have provided pictures for you to determine the condition of the item. I have other listings that you are welcome to check out. If you have any questions, feel free to message me and I will get back to you as soon as I can.