AGB
(Sales
Terms & Conditions)
Imprint:
Company: Alpha Beauty
Site: Hong Kong
E-Mail: (please contact via eBay message)
Business Registration: Hong Kong Business Registration Office Number.: 36765191
Payment Methods:
PayPal, and those accepted upon checkout
Shipping Policy:
All products are sending from Hong Kong. We will send to the postal address provided on the next (HK) business day after completion of payment. They are sent by Hong Kong Post Service in AIRMAIL with Tracking Number, unless stated otherwise. The shipping charge per item is indicated on each page of product, we offer combined shipping rate for multiple purchase in a single shipment, please add your items into shopping cart and the final combined shipping rate will be estimated upon checkout.
Shipment:
Products are expected to receive within the delivery time frame stated in the "order confirmation email", while some little delay shall be allowed in some cases. You can find the tracking number in your purcahse records, and/or the "order dispatch email". If you do not receive after 30 days, please contact us for help.
Return Policy:
The customer has the right to return the products within 2 weeks without any reason. Any goods returned to us, under the right to cancel, they must be not damaged, defective or have not been sent in error, and must be paid for at the customers own cost.
How to Return your Product:
To return your product, you need to contact us at (please contact via eBay message) to get a Detail Returns Number (DRN). Please make sure that the product is not damaged or defective, and send to the returning address stated on this platform.
Issuing the Refund:
All refunds will be made within 30 days of the date of cancellation via the platform's managed payment solution.
Returning Damaged or Defective Products:
If you have received a damaged or defective product, you need to contact us at (please contact via eBay message) to get a Detail Returns Number (DRN) before returning the item. We will send you a replacement for a damaged or defective item.
Privacy Policy:
Your personal information (e.g. name, address, postal address) collected in each order will be kept confidential and will not disclose to any third parties. Customers are entitled to inquire, update, or request deletion of your personal information at any time by contacting (please contact via eBay message).
© Copyright. Alpha Beauty. All rights reserved.
All product and service names are trademarks or service marks of their respective owners.
