More Certificates: Please contact us for time & cost estimate.

           
• Once an auction ends, you will receive an email confirmation from us. All the details regarding your purchase and the payments methods will be clearly stated there.Payoneer no longer requires new buyers to sign up for Payoneer accounts before making payments. Please Note: We do not accept any other payment method else of Payoneer.
       

           
• We offer a combing period of 7 days in order to save your shipping cost. Save money by bidding on multiple items and combining into single shipment. Please note if you purchase more than one item then you will have to pay additional US $1.00 per item. Items won are generally being shipped within 24 hours, once the payment is being confirmed. Below are the shipping methods that we use.
         
• 1. DHL: All Shipments are being made through for a flat rate of US$30 per parcel, regardless to quantity and weight. The DHL rate for the other countries is different. Click Hereto see a list of the country-wise shipping charges.The approximate delivery time for DHL shipments are 3 - 4 days and free insurance covers up to $100.Note: Please provide physical address and telephone number while making payment if shipping required is DHL.
         
• 2. Registered Mail: We charge US$8 per shipment per parcel to through registered mail.Note: We do not recommend you to use registered mail as parcel through registered mail is not insured and not track able.
         
• 3. Ems: We charge US$25 per shipment per parcel through EMS.All customs duties, taxes, and fees are the responsibility of the bidder.
       

           
• We offer a 10 days of risk free return policy. All the refunds will only be processed after 10 - 15 days once the items are being received and checked by us.
         
• Please note that, we will only accept the return of the whole lot as it was purchased. No partial return will be accepted. The refund or the replacement will only be sent if the item is not as described. We will not as well accept any return through FedEx. All items should be returned through registered mail.
         
• Please do contact us before returning any item. Buyers are responsible for the shipping charges. In we are not in fault, there will be a deduction of transaction fee and 10% restocking fee.
         
• Please contact us before returning any item and we will provide you the details on how to return.
       

           
• Customer satisfaction is our first priority. We request all our customers to provide us positive feedback's. In case our customers are not satisfied for any reason, we request them to get in touch with us as we believe; all issues can easily be solved through mutual understanding.
       

           
• May you have any kind of question; do not hesitate to email us. We will reply to your email within 24 hours of receiving your email.