Description
Buy with confidence - you will not be disappointed.
Warranty
If you have any problems with our products,
we will replace the defective item or refund your money. We strive for 100% positive feedback. If you ever have a problem with one of our
items, please give us the opportunity to fix the issue before leaving feedback. Any licensing requirements are the
responsibility of the buyer.
Shipping
We are offering
flat rate shipping via ground service for US customers. For international shipping, Fedex economy
service is our standard service but we can ship USPS also. International buyers are responsible
for any taxes and duties they may incur. All items are professionally
boxed and shipped within 24 hours. Most
orders received by 2pm Central time will ship the same day. Expedited
shipping services offered via Fedex overnight, two day and saver. Please
call or email for a price quote.
Returns
If for some reason you want to return the item you purchased, please call for a RMA number. Any new items must be returned in the original package with all accessories included. Please double box to prevent the box from being damaged. All items must be returned complete with all accessories and in the same condition it was shipped out in. Once we receive the item(s) back, we will inspect and issue a refund within 48 hours.
Contact and Other
Services Offered
Please call
877-220-8830 ext 9990 with questions or send an email through ebay. We are a business so we are not open on
weekends for shipping. Any items
purchased over the weekend or on holidays will be shipped the following non-holiday
business day.
Buy Backs - If you have equipment you want to sell, please email me a list of what you have and I will get back to you with an offer.
Repair services – If you have Cisco phones in need of repair or refurbishing services, please let me know and I will get you a repair quote. All repairs have a 1-year warranty and phones are generally received, repaired and sent back out within 7-10 business days.
Data Sanitization - Arcas Technology can provide you with the highest possible Return on Investment by securely sanitizing the drives on your devices that have resale value. Our skilled technicians will use the latest high tech data erasure appliance to remove all proprietary data from your drives following the industry standards NIST 800-88 and U.S. Department of Defense Sanitizing (DOD 5220.22-M).
Arcas also offers on-site Data Sanitization with our state-of-the-art system. Please contact us for more information about this service.