People Ask

Q1: Does this product support HDCP?

A1: Yes, it support HDCP1.4.

Q2: The transmission protocol of this product is?

A2: dopt wireless 5GHz wireless transmission.

Q3: Is the output image of the extender point-to-point or compressed?

A3: In the middle of product transmission is codec, RX output is compressed image output.

Q4: Is there any delay after the video is transmitted through the wireless extender?

A4: About 140ms.

Q5: Does the product support display EDID reading (transparent transmission)?

A5: Use built-in fixed EDID.

Q6: The product cannot be paired successfully?

A6: After the product TX and RX terminals are powered on again, you can press and hold the reset button, wait for the indicator light to go off and then release, the product will enter automatic pairing (the product will have no signal output on the RX terminal and there will be a factory reset instruction on the screen).

Q7: How to check the product if the video doesn't appear?

A7: Follow the below steps please.

1) Check whether the product is powered on. Try to use standard power as the power source. If the power supply is insufficient, it will fail to connect. When the power is turned on, the power indicator of the product is always white.

2) After the product is received, check the status of the TX and RX to see if the pairing is successful. When there is no pairing, the TX end indicator will flash;

3) Reduce the output resolution and refresh rate of the device, and investigate the signal attenuation caused by poor wire material;

4) When there is no signal output from the VGA port, you can connect the display device to the HDMI output port on the RX to check whether the signal is displayed normally;

5) The distance between TX and RX can be shortened (open and unobstructed) for testing, whether there is strong electromagnetic interference in the space.

6) If possible, it is recommended to replace other equipment and try it.