We want to ensure you have a smooth shipping experience with us. Our standard method of shipping is via Registered post, which offers reliable tracking updates for most countries.

However, we'd like to inform you that USPS may not consistently update tracking information for registered post once it departs from Singapore. In such cases, tracking becomes unavailable until the item is returned. If your item hasn't been delivered within 6-14 business days, we recommend checking with your local post office, as there's a high chance the package is with them, waiting to be claimed.

We understand that shipping costs may appear high, but please note that this is the exact charge imposed by the postal service for international shipping from Singapore. We don't earn any extra money from shipping costs.

Transparency and customer satisfaction are our top priorities. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your understanding and support.