•Delays of postage sometimes happened with AusPost. In the very rare situation if your item did not turn up within 14 Days, please assume the item might be lost of delivery and come back to us ASAP for the resolution. 

•Please make sure the delivery address is correct (Inc. Street No., Suburb, State and Postcode). For Parcel Locker users, please double check your 10 DIGITS unique code before submitting your order. 

•We aim at providing 100% customer satisfactory, and any of faulty or damaged items are totally not allowed in our business. Please do contact us if you happen to receive something wrong and we will definitely sort it out for you.