Large Ruffles Headband Fascinator

Dispatch & Delivery

95% of orders are dispatched on the same day, but some are dispatched the following day when received past 2pm

Exchanges & Returns

All returns must be requested within 30 days of receipt of goods. Any requests made outside of 30 days of receipt of goods will be made at the discretion of JC Wholesale. All returns and exchange items must be returned in the same condition they were dispatched in, undamaged with their original packaging and labels attached. Any items returned without their original boxes will not be accepted.

We thoroughly check all products before dispatch, but in the unlikely event that you have to return an item as faulty, it will be subject to an inspection. Please send us a photograph, your order number, and a description of the item and fault to us on the ebay message service and we will be happy to investigate the problem. We reserve the right to reject a faulty item that does not meet our criteria - if the item does not actually have a manufacturer's fault. Items deemed to be subject to general wear and tear, will not be accepted as faulty. Items that are deemed faulty will be refunded, credited, or exchanged.

If an item is different from what is ordered, then please email us with a photo and a description of what you have received so we can arrange a return.

Please ensure that all items are adequately protected and packaged with the items being marked as fragile on the outside of the packaging. We would suggest that items are enclosed in bubble wrap and are either boxed or enclosed in "Jiffy" type mailing bags. For your further protection, we would suggest that all items are sent by the Post Office "recorded delivery" service.

Proof of posting will not be accepted as proof of delivery. The Post Office "Recorded Delivery" service includes insurance cover whilst the goods are in transit, consequently, should your return be mislaid you are covered to the value of the item.

- Credit will be issued within 7 working days of the date of receipt of returned goods.

- We will charge customers 15% of the unit cost of any item returned to us if we find no fault with the item.

For any queries or questions contact us via the ebay message service.

Refunds

We will honor your order subject to the availability of stocks. In the case where a product you ordered is out of stock, your order will not get processed and no amount will be charged to you. On very rare occasions, you may receive a shipping confirmation from us, but the product is no actually no longer available in our third-party fulfillment inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability. Thus you agree that, if any order is accepted and payment processed but later on it is found that the item ordered is out of stock, then we may contact or cancel your order and the amount received will be refunded back without additional liability of any sort.

PLEASE NOTE: FOR INTERNATIONAL ORDERS ONLY, if you choose to pay by bank transfer or telephone payment. We will refund via paypal due to the high cost of bank transfer handling fees. If you choose to pay by card through Barclaycard (Takepayment gateway), you will get a refund to your payment card.

Please read our whole T&Cs for more information: www.jcunique.co.uk/terms-and-conditions