Drives4u' Store Policy

Welcome to our eBay store! To make your purchase as easy as possible, please refer to the detaile store policies listed below:

Payment

• We only accept payment via PayPal. If you do not have Paypal account, please register free.

• Payment must be received within 7 days after auctions ended. Please do not bid if you are not intending to buy. Unpaid dispute will be filed to ebay for the non payable bidders.

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Delivery details

• All items will be shipped within 48 business hours upon payment clears (except Saturday and Sunday and public holiday).

• International shipping charges by China ePacket or Hong Kong Air Mail (Tracking Number included). The package will arrive within 12-15 business days after delivery for most countries, Due to the strict custom inspection of ITALY & FRANCE&Germany,shipping time to these contry will up to 25-30 days.

• We can also provide express post by EMS(5-8 days) or DHL &UPS(4-5 days). The cost is a higher than standard postage. You can choose when you pay.

• We will mark package as a gift and declare low price for high custom fee. But we are unable to take any responsibtily for any custom delay or tax. In addition, we offer combined shipping which will save your shipping cost greatly for your multiple purchases. Please do not pay until you make your last purchase.

Terms of sales

• We have a 2 month guarantee on all products (defaults).

• We can only offer a guarantee on items that are received defective due to shipping or product failure. We reserve the right to determine if your order will be exchanged or refunded.
  
  
• We accept return/refund for defective item only, not for damage from use, improper installation, or abuse. We accept return/refund for defective item only.
  
  
• Refunds given only if item is defective on arrive (DOA) and cannot be replaced. If item found DOA, item must be reported within 7 days and return to us within 14 days from the delivery date for exchange, buyers are responsible on returned shipping cost at first. Refund will be made when the return arrived.

• In case the returning item is not our product or without the quality problem after checking, we'll refuse to return or replace product and not refund. We also will raise a dispute against the buyer like that to eBay to protect our rights

Contact us

• We appreciate your positive feedback and 5 scores DSR. Our system will leave feedback automatically after receive yours. Please leave us positive feedback upon satisfaction of the item.

• Please email us before leaving negative and neutral feedback. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. We will be glad to answer any question you may have, please feel free to contact us.