System SIZES
U.S 5 6 7 8 9 10 11 12 13 14 15
Europe 36 37 38 39 40 41 42 43 44 45 46
Foot Length（cm） 23.6  24.2 24.8 25.4 26.0  26.6 27.2 27.8 28.4 29.0  29.6
High Heel（cm） 17 17 17.5 17.5 18 18 18.5 18.5 19 19 19
Platform Heel（cm）                      
Shaft length（cm） 36 36 36 36 36 36 38 38 38 38 38
Thigh girth（cm）                      
Calf girth（cm） 34 34 36 36 38 38 40 40 42 42 42
Ankle girth（cm） 22 22 22 24 24 24 26 26 28 28 28
 
Important Notice:
We send Europe size;please refer to your foot length to choose the US size.For example,my foot length is 26.0 cm ,I will choose US 9=Eur size 40;if your foot a little wide ,pls choose the bigger one size.
 
Processing time :
All the shoes is order-to-make,we will ship out your package within 5-7 work days after you making the order .
 
About the custom:
If the standard size doesn't fit you well ,please give us your measurement as follow photo,we will custom for you .But please note that cause this boots is specialy customized according to your measurement ,it can not return and exchange unless the quality problem ,if any question please contact the customer service before making the order ,thanks .
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1.We accept PayPal only.

2.Payment must be received within 7 business days of auction closing.

3.We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay.

We try our best to ship out same day for payment cleared before 5.00 PM (Pacific Time) ,
Order placed on weekend or holiday will be shipped on Monday or next working day.
Below is the approximate delivery time to different countries (just estimated, not guaranteed): 7-25 working days to buyer in USA.

1.We offer 30 days return policy. Please contact us within 30 days from the date you receive your order if you have any issues with the product and want to return.
2.All items must be returned in the original packaging and you must provide us with the tracking shipping number, specific reason for the return, and your eBay ID.
3.We will refund you FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the eBay transaction. Or, you can choose to get a replacement.
All communication is done through EBAY MESSAGES ONLY. If any question, please feel free to contact us via "Ask seller a question" or "Contact Seller",We try our best to reply to your emails as soon as possible, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response.
Feedbacks:
When you receive the item and satisfied with the product, please leave us positive feedback. If for any reason you are not satisfied with your purchase from us, please contact so we can get to work and resolve this issue for you. Please don't leave neutral or negative feedback without giving us an opportunity to try and make it right. Our goal is to ensure a happy shopping experience with us. Your Positive feedback is very much appreciated!
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