POSTAGE
When the payment is confirmed, Dilents Market will use Australia Post for your purchases to be shipped off.
Disclaimer : Our items are shipped with Australia only, but some international countries are an exception
and therefore the buyer should contact us first.
PAYMENT
We accept the following payments.
PayPal or Bank Deposit
These are the following payment methods that are accepted.
Please ensure that all banking information is filled correctly to avoid any problems.
WARRANTY
If any products are broken or damaged, please contact us within 3 days of receiving
your delivery for our warranty condition to be applicable. and we will send off a new item.
Our warranty does not cover misue or abandonment of item
RETURN POLICY
Customers have the right to return an item, under the conditions of if the item is damaged or faulty upon delivery
Items must be returned back in its original form and packaging .
If product is faulty or damaged, customers must inform us within 3 days of receiving their item,
otherwise it's not refundable.
Please ensure that all items are paid for and only then will your purchases be delivered.
CONTACT US / FEEDBACK
For any inquiries or other issues, its requested to message us through eBay
Our staff takes pride in criticisms and feedbacks, we will ensure to respond to your messages within 1 business day.
We would appreciate if buyers can leave positive feedbacks if satisfied with our
products and for any problems to contact us first to solve the issue.
For any additional questions or feedbacks, let us know and we will take it into consideration.
THANK YOU FOR CHOOSING US.