New Sets Order Any Quantity Rail / Block in any Length
Due to high demand there may be extended lead times on certain products.
Rails that are over 2980mm will be shipped freight. Please contact us for these details
| Make | Hiwin | Model | HGR25RXXXC |
|---|---|---|---|
| Series | HG | Rail Type | R: Interchangeable |
| Rail Diameter | 25mm | Mount Type | R: Mount from top |
| Rail Length | 220mm to 4000mm | Precision Code | C: Normal Accuracy |
| Pitch | 60mm | Distance to End | 20mm |
| Make | Hiwin | Model | HGH25CAZAC |
|---|---|---|---|
| Series | HG | Block Style | H: Square |
| Block Size | 25mm | Load Type | C: Heavy Load Type |
| Mount | A: Mount from top | Preload | ZA: Medium |
| Precision Code | C: Normal Accuracy |
The eBay calculator is simply one estimate and can be off at times.
- Turnaround Time
About 95% of our orders ship within one business day and if you let us know that there is a rush, we can almost always ship the same day. Freight items usually have a 2 day turn around time.
We usually can get products out the same day even if paid for as late as 4:00 PM MST.
- Will You Reduce an Items Value on the Commercial Invoice to Reduce Customs Fees
We understand paying customs fees is no fun (we have to pay them often as well), but lying about customs fees is against federal law and eBay policy and the fines are severe.
- Can You Ship on My Account/Local Pickup
Yes, we can ship on a customer's UPS and FedEx account. Local pickups are also accepted weekdays from 10-5 PM and by appointment.
- Packaging
We take packaging very seriously and use only the best void fill and cushioning products. We have a foam in place system, full crating department, and hundreds of in-stock box sizes.
- Freight/Items near/over 150 lbs/ Very Large Items
Many of our products are too large to ship through small package couriers and must be shipped truck freight. We have a loading dock and get very competitive rates with all the common freight couriers. Please contact us if an eBay freight quote seems high as we can almost always beat that rate by a considerable margin. We will need a phone number and address details to schedule a freight shipment for you. As always, buyers are welcome to arrange their own freight pickups. In most cases, items will be fully crated. Depending on the size of the item there may be a palletizing/crating fee. This fee will vary depending on the size of the item. Please contact us for pricing.
Payment
- Payment Time
Payment is typically requested within four business days and non-payment claims are usually started after a week. Please contact us in advance if you need special arrangements.
- Payment Methods
We accept PayPal and all major credit cards. We also accept NET 30 payment terms from some companies and universities.
Returns
- Customer Satisfaction
We strive for 100% customer satisfaction and will do everything possible to maintain this. Our feedback is proof of our effort to maintain very high customer satisfaction.
- Product Functionality/Guarantee Policy
Unless specifically stated in a listing, all our products are guaranteed in working shape upon arrival. Due to the technical nature of many of the products we sell, we cannot test every item but do guarantee them working all the same. We offer a 30 day no questions asked return policy. If an item arrives damaged or defective, we will cover the cost of return shipment.
- Longer Test Times/Return Policy
We completely understand that many of our automation products take a considerable amount of time and effort to implement into a machine or fully test and can often offer a longer return time/testing period if necessary. Please contact us for more details.
- Returns
We offer a 30 day no questions asked return policy. No RMA number is necessary as we get very few returns. Just let us know that you wish to return an item and we will provide the necessary return information.
In all other cases, we do ask that the buyer covers the cost of shipment. Refunds are processed promptly and will have no restocking/return fee unless an item sold as new is not received back in the condition it was sent. In the case a new item is not returned back in the condition sent, the buyer will be charged a 20% restocking fee.
About Us
- Where Do You Get All This Stuff?
Most of our inventory comes from larger companies going out of business or downsizing equipment. We also purchase truckload quantities from industrial auctions and privately negotiated sales. We are very competitive when we buy and purchase only new and used good functional industrial automation equipment.
- Capabilities
Six hard-working individuals run our shop, process equipment, list inventory on eBay, and ship daily. We also use Hiwin linear guides on our own CNC equipment.
