Delivery, Returns, Lost shipments
All purchases are sent via Royal Mail 1st class post and may require a signature on delivery. All orders made before 3.30pm are sent same day, if your order is received after 3.30pm, dispatch will be on the next working day.
Delivery takes 1-2 days depending on your location. However can take up to 5-7 working days during difficult times. Items are only sent on working days so if you order late on Friday or over the weekend they will be sent on the following Monday.
You may return any goods purchased from Infinite Vapour Ltd for a full refund at any point within 14 days of your original purchase. If returning items for reasons other than malfunction or damage the item must be unopened and in its original packaging.
If your shipment is lost or misplaced during transit please contact us directly and we will always sort out any problems to your satisfaction.
100% Authentic Products - Beware of Imitations
Unfortunately the Vape marketplace is rife with counterfeits products. Infinite Vapour LTD only sell 100% authentic products sourced directly from the manufacturer or their regional distributors so please shop in confidence. Most of the products we sell come with some form of product verification code that can be checked on the manufacturers website for further piece of mind.
Product Safety Information
By purchasing any Products from Infinite Vapour LTD you are agreeing that you understand and agree with the following advice and that Infinite Vapour LTD cannot be held responsible for any damages or health issues arising from improper use or by not seeking or following the guidelines or advice of medical professionals.
We make no claims that using an E-Cigarette will help you in giving up smoking cigarettes nor that there are any health benefits from giving up smoking cigarettes and using an electronic cigarette or device (simply put there is not enough evidence currently to support the idea) you need to make that decision for yourself. If you are unsure about the health risks or benefits involved in the switch or its suitability for you due to any conditions that you may have or you need help with nicotine dependency we recommend seeing a qualified medical practitioner for the correct advise.
Keep all devices, batteries and fluid totally out of reach of children, Nicotine in its pure form is a known poison and can cause serious harm. The levels of nicotine contained in E-Liquids if ingested (certainly by a small child) could cause serious harm and medical assistance should be sought immediately if suspected (taking the packaging with you to show the medical practitioner)
By purchasing any batteries, devices, mods or kits that include batteries you are agreeing that you understand and agree with the following advice and that Infinite Vapour LTD cannot be held responsible for any damages arising from improper use or by not following the guidelines. The Lithium batteries used in vape/ecig equipment and mods need to and can output exceedingly high currents and can empty themselves VERY fast in a short circuit, with some cells this may result in overheating, rupture of the cell and possibly even explosion, always discard a damaged or suspect device or battery unless a competent engineer can repair or give it the all clear to use.
- NEVER leave batteries unattended when charging especially overnight while sleeping.
- NEVER keep batteries loose in your pocket or bag where they could short circuit and cause a dangerous or explosive event. Use a suitable case or plastic battery holder.
- NEVER place the charger on flammable surfaces when charging. (carpets, fabrics etc)
- Don't heat, incinerate or reverse the polarity, always check polarity when charging or inserting into the device.
- Do not over-charge or over-discharge. Remove from charge as soon as you get the green light or fully charged indication, check the instructions if unsure.
- Use only the correct charger for the batteries, if you are uncertain check.
- Only use recommended batteries and do not purchase or use cheap alternatives.
- Discard a battery if it fails to keep a charge or looks damaged in any way.
- Do not over-tighten atomisers / tanks onto the device, you only need to tighten until contact is made.
- When charging batteries via USB do not over-tighten them in the charging lead.
- Please dispose of batteries safely and according to the regulations.
FREE UK SHIPPING
E-LIQUID & VAPE SUPPLIES SINCE 2012.
“We have an effective age verification process that satisfies due diligence as described in the Business Companion guide for online age verification