100% Genuine Pandora - Necklace for illustration only.
Thank you for visiting our store.
All PANDORA jewellery listed in our store is guaranteed 100% genuine and is sourced from the PANDORA store.
All our PANDORA is stamped with PANDORA's 'ALE' hallmark and also the 'S925' for the sterling silver jewellery pieces and 'G585' for the gold pieces. Older pandora pieces do not have the G before the 585 nor the S before the 925.
Two-tone Sterling Silver and 14k gold charms and jewellery, PANDORA will only stamp it with the S925 or 925 mark since all the two-tone charms are still mainly silver with gold accents.
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Paypal is the only payment method that is accepted. Please ensure your PayPal address is correct as we only ship to the address nominated on your PayPal account which reflects on your eBay account at checkout.
Gift packaging.
If you are purchasing as a gift please leave a note during checkout and we will provide a Gift Pouch.
Shipping
Your package will be shipped on the next business day after cleared payment is received - if payment is received early it may be shipped the same day. We do not ship weekends or public holidays.
SORRY NO LOCAL PICK UP.
If you choose standard postage we are not covered by Australia post insurance.
We are shipping in good faith and at our own and your own risk.
Australia post is known for losing parcels. We urge you to consider tracking labels.
Cost for tracking for is $4.40
Please choose the signature option at checkout for tracking with signature.
Returns
We have a 30-day return policy. If you are not 100% happy with the item you may within 30 days of receipt, return the item for an exchange or a refund of the purchase price. The item must be in brand new condition in original packaging and be returned with any gift packaging. All return postage costs will be the responsibility of the buyer.
If an item is faulty claims should be made within 7 days of receipt. Upon receipt of the returned item, an assessement will be carried out to determine the cause of the damaged or faulty item. If the item is determined to be caused by a manufacturing defect, a replacement will be sent and the buyers costs of returning the item will be reimbursed. If a replacement is not available a full refund will be provided.
If the item is determined not to be faulty or damage has been deemed to have been caused through incorrect use, it will be sent back at the buyer's expense and no reimbursement will be offered. We check the condition of each item before they are sent out.
Please feel free to ask questions.
We would greatly appreciate if you do not leave negative feedback without asking for a solution.
All returns must be pre-approved via ebay message.
Please check out my other items.
Customs Disclaimer. IMPORTANT DISCLAIMER for Orders shipping OUTSIDE of Australia... Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer's responsibility as we are only charging the transportation fee for your order.
Regulations and Restrictions:
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of Australia) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.