• We only deliver within Australia
• We do not ship to PO Box but Business addresses or Depot.
• Dispatch within 3 business day, provided that stock is available, and all delivery information is complete including current contact numbers and delivery address.
• Dispatch is only after the full payment is received. Note that some payment methods do take more than 1 business day to process.
• Delivery insurance is available at additional cost.
• Any special delivery instruction shall be detailed at time of purchase and we will cater to the best of our ability.
• As you may know we work with third-party logistics company to do the delivery for us, and we endeavour to deliver the products as soon as possible.
• Delivery time varies and dependent on locations, please allow up to 15 business days, otherwise you may contact us or the delivery company directly whose details can be found in delivery notes sent to you.
• There may be additional fees incurred due to various reasons, such as wrong/un-clear address, wrong contact number, change of address post-dispatch, no recipient at delivery and multiple delivery attempts etc.
• It is important that you inspect the item immediately upon receiving, and please contact us if damage found. Items are generally dispatched from the warehouse in perfect condition unless otherwise advised prior to the sale. It is in your best interest to contact us at your earliest convenience if there is any issue found.
• Please do not sign for delivery of goods that are obviously damaged during transit. If damage is only found upon unpacking, please contact us within 24 hours of receiving the product.

Payments can be made via:
- Cash on Pick Up
- PayPal
- Internet Banking
- Credit Card ​​​​​​​

Please note all payments must be cleared prior to dispatch of goods.

• We offer 24 months parts and labour warranty on all of our products valid from the date of original purchase. All warranty claims are assessed with consideration to general wear and tear. The person/s submitting the warranty claim must be the original purchaser.
• We offer 7 Day money back guarantee providing the product must be returned in its original condition, un-modified (including our badge) and unused.
• For Warranty and Returns, L&G Chivalry will not be responsible for expenses in getting products to or from their premises.
• Custom made orders are not covered by general return policy, and the down payments made are not refundable.
• Warranty and Return is subjected to our approval after an inspection has been made from us to determine that the issues are genuine and deliberate. Full refunds will be available in the instance of major faults/defects based on assessment by L&G Chivalry.
• Warranty and Return only covers factory faults, but not damages caused by improper use, such as scratches (hence rust) & overloading. Repairs, modifications or alterations attempted or made to any of the product without the approval of L&G Chivalry could void the product's warranty. Items/parts that are considered consumables are not covered by part replacement warranty, however customer may purchase these items/parts from us at later stage (plus postage if apply)
• Those Flat Alloy finish products are considered raw unfinished surface products which may show weld blisters, scratching and imperfections without further surface finish such as painting or powder-coating.
• Within the warranty period, upon warranty assessment, we shall repair the product using new or re-furbished parts of the same standard, or offer a replacement of the same item of similar condition to the original.
• Warranty services, including booking, dropping off, picking up and actual service jobs, are only available during our business hours