100% SATISFACTION GUARANTEED, USA SELLER We try very hard to provide the best customer service and experience but we are not perfect. If any issues should arise, we kindly ask that you reach out to us to resolve prior to leaving any feedback. Thanks for shopping with us. About the item The item does not power on and is inoperative. Additionally, the item does not have antennas. It is being sold "as is" or for parts, and it includes what is shown in the listing photos. Shipping, Payment & Returns Most orders received before 2 PM CST are processed within the 1 business day.  Returns are accepted within 30 days of receipt unless otherwise indicated. All returned items are subject to inspection before issuing credit. Please contact us before opening a return request. All merchandise must be returned in the same condition, in protective packaging or equivalent.  Restocking fee may apply for opened, used or abused items.