Contact Us - Our Support Team is Here For You!
Our satisfaction guarantee is our commitment that we are here to. Be
fair traders, we are not here to run off with your money. And complaints
are handled fairly and effectively. Please don’t hesitate to contact us
if you have any problems. Thank you in advance！
If you’re
in any way dissatisfied with your purchase, let me know through " MY
MESSAGES" or "AskSeller Q"or our mailbox. We will solve it for you. We
are committed to ensuring that you are completely satisfied with every
transaction.100% Satisfaction guaranteed !
We will
reply your mail within 24 hours normally. sometimes have a little delay
due to the weekends or holidays. If you can't get our mail after 48
hours, please check your spam or contact to us via ebay.
Contact us:
Our office hours are: 9:00 a.m to 6:00 p.m (GMT +8) of Monday to
Saturday.
And our office is closed on Sunday and public holidays (China).
We apologize for the late reply during the holidays.
We accept payment via PAYPAL ONLY.
Payment must be made within 4 days of auction closing.
(Non-payment may result in a UPI (Unpaid Item) being put on your account.
eBay will automatically close your account if you accumulate 4 UPI's total.)
TOTAL AMOUNT DUE includes the final auction price plus S&H(Shipping and
Handling).
S&H will be determined based upon the SHIP TO address.
PLEASE NOTE: S&H DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER
IMPORTATION FEES.
Please list your special requests (color, packages, etc.) in the PAYPAL
NOTES SECTION when you make payment.
We ship WORLDWIDE.
Item will be shipped out 1 business day From singpost By after full payment
received.
Delivery time to below:
USA ------------------------------- 8-15 working days by China Epacket
delivery.
Australia ----------------------- 7-12 working days By AUpost-eparcel from
China.
UK/ Canada ------------------ 14-28 working days
Europe ------------------------ 21-28 working days
Italy/ Brazil/ South America ------ 30-40 working days
We must exchange the item(s) within 7 days after you received it if it is defective.
Returns must have all original packaging and accessories.
Opened or damaged merchandise are not eligible for returns/exchanges.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
1 year manufactured warranty on all products, Warranty period starts from the date of purchase.
Buyers need to responsible to pay for the returning package, pls make sure before you bid.
For all orders, please note that:1. Taxes and charges are not included in the item price or shipping charges.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.
If there is the cutsom fee casused by the cutsom detention, the buyer
need to check with your country's customs and deal with it himself.
- Please leave us positive feedback upon
satisfactory receipt of the item.
- We have a program that
automatically replies as soon as you leave your feedback.
- We
care about our valued customers, and will always try to help
you. So if you have any problems, please e-mail us immediately.
- Please give us the opportunity to resolve a problem.
- We
understand the concerns and frustrations you might have, and
will try our best to resolve the issues.
- Please email us before
leaving negative feedback.
- All communications are handled
through Email.
- We strive to answer all emails as quickly as
possible, but due to high email volume it may take time for us
to reply.
- Thanks in advance for your patience.
- Due to some ISP
SPAM filter settings, you may not be able to receive our email
replies; if you have problems receiving our emails, you may need
to use a different email account to contact us.
About Us
Contact Us - Our Support Team is Here For You!
Our satisfaction guarantee is our commitment that we are here to. Be
fair traders, we are not here to run off with your money. And complaints
are handled fairly and effectively. Please don’t hesitate to contact us
if you have any problems. Thank you in advance！
If you’re
in any way dissatisfied with your purchase, let me know through " MY
MESSAGES" or "AskSeller Q"or our mailbox. We will solve it for you. We
are committed to ensuring that you are completely satisfied with every
transaction.100% Satisfaction guaranteed !
We will
reply your mail within 24 hours normally. sometimes have a little delay
due to the weekends or holidays. If you can't get our mail after 48
hours, please check your spam or contact to us via ebay.
Contact us:
Our office hours are: 9:00 a.m to 6:00 p.m (GMT +8) of Monday to
Saturday.
And our office is closed on Sunday and public holidays (China).
We apologize for the late reply during the holidays.
Payment
We accept payment via PAYPAL ONLY.
Payment must be made within 4 days of auction closing.
(Non-payment may result in a UPI (Unpaid Item) being put on your account.
eBay will automatically close your account if you accumulate 4 UPI's total.)
TOTAL AMOUNT DUE includes the final auction price plus S&H(Shipping and
Handling).
S&H will be determined based upon the SHIP TO address.
PLEASE NOTE: S&H DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER
IMPORTATION FEES.
Please list your special requests (color, packages, etc.) in the PAYPAL
NOTES SECTION when you make payment.
Shipping
We ship WORLDWIDE.
Item will be shipped out 1 business day From singpost By after full payment
received.
Delivery time to below:
USA ------------------------------- 8-15 working days by China Epacket
delivery.
Australia ----------------------- 7-12 working days By AUpost-eparcel from
China.
UK/ Canada ------------------ 14-28 working days
Europe ------------------------ 21-28 working days
Italy/ Brazil/ South America ------ 30-40 working days
Returns
We must exchange the item(s) within 7 days after you received it if it is defective.
Returns must have all original packaging and accessories.
Opened or damaged merchandise are not eligible for returns/exchanges.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
1 year manufactured warranty on all products, Warranty period starts from the date of purchase.
Buyers need to responsible to pay for the returning package, pls make sure before you bid.
For all orders, please note that:1. Taxes and charges are not included in the item price or shipping charges.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.
If there is the cutsom fee casused by the cutsom detention, the buyer
need to check with your country's customs and deal with it himself.
Feedback
- Please leave us positive feedback upon
satisfactory receipt of the item.
- We have a program that
automatically replies as soon as you leave your feedback.
- We
care about our valued customers, and will always try to help
you. So if you have any problems, please e-mail us immediately.
- Please give us the opportunity to resolve a problem.
- We
understand the concerns and frustrations you might have, and
will try our best to resolve the issues.
- Please email us before
leaving negative feedback.
- All communications are handled
through Email.
- We strive to answer all emails as quickly as
possible, but due to high email volume it may take time for us
to reply.
- Thanks in advance for your patience.
- Due to some ISP
SPAM filter settings, you may not be able to receive our email
replies; if you have problems receiving our emails, you may need
to use a different email account to contact us.
