LED-5012-VG


LED Outdoor low voltage landscape lighting verde green grill well light is our grilled aluminum powder-coated fixture. Complete with a bi-pin socket so changing out the bulbs is easy and fast. No need to throw away the fixture in the landfill if the bulb goes out. Any MR16 GU5.3 bi-pin 12volt bulb will work. Fixture includes wire connectors and our recommended 27K 24degree 4.5watt LED lamp.

 DESIGNER'S NOTE

Fixture is part of our special overstock offering as the factory has discontinued this color only.

We include a 4.5 watt LED MR16 24-degree 12volt bulb to light up everything from flag poles, palm trees, architectural elements and more in your outdoor lighting plan. The LED light bulb is installed in the fixture so if it should fail or if you want to upgrade it you can easily swap it out with one that meets your requirements (we can not substitute bulbs however, it is pre-packed with a 4.5watt unit)

INSTALLATION NOTE, READ THIS: The new LED bulbs are heavier than the halogen bulbs they have replaced. For this reason, great care should be taken when installing the LED bulb. In some cases, but not all, it will be way to loose in the socket. We recommend that you take a needle nose pliers and slightly, very slightly, bend the pins on the bulb to the outside so it holds tighter in the socket better. This is a problem with any fixture where the bulb is held by the socket only. Do not turn the fixture upside down after you close it up. Handle with care when you install in your yard and everything will work fine.

..and its always good to have a spare..  just saying....



Returns & Replacements
When you need to return any product back to us for any reason a Return Goods Authorization or RGA will be required. So the first place start is to contact us. It helps us to quickly begin the return process by narrowing down the reason for return and processing the return accordingly.

There are three types of return scenarios & here's how to handle them:

  1. We messed up and sent you the wrong item or quantity.

    Let us know as soon as possible. If we caused the problem we will correct the problem and make it right.

  2. The product arrived damaged or defective.

    Look inside the box. Most of the time the product inside is perfectly fine but it will help to have pictures of the damage if the product inside is damaged. If the product inside the shipping box is damaged take more pictures. Once you have documented the damage, let us know as soon as possible. We will work fast to correct the problem. Please have your pictures ready to send as this will help expedite the process :)

  3. Anything else that doesn't fit into scenario 1 or 2.

    The return will have a 25% restocking fee and the cost of shipping and small order fee (if applicable) will not be refunded. You will be responsible for all shipping charges to our location. We do not take returns on special orders, power track, or used transformers that do not fall into scenario two. But don?t panic! We are here to make this process as smooth as possible. If you can keep the product looking brand new in the box so we can resell it, most likely the restocking fee may be reduced or even waived. So just keep this in mind when receiving and opening your order. A little time spent opening boxes and removing product here may pay out big time in the end if you need to return the product.

Now that you are ready to return the product here are 5 easy steps to follow:

  1. All product must be returned within 60 days of the original order date to receive a refund. We can?t issue refunds after 60 days from date of purchase. It has to do more with how credit card regulations work.
  2. All product must be in original, unmarked factory packaging. Additional information may be required from you, such as photographs, before issuance of a RGA. Just, be prepared to provide this additional information when requesting a RGA.
  3. Upon a RGA approval you will be sent a RGA form digitally to the email address used to place your order.
  4. Please follow the directions completely on the RGA form because if you don?t it may result in the delay of processing or the loss of your returned goods. We don't want this to happen so please fill the form out completely.
  5. Always sign and date the RGA form. Total Lighting Supply will not be held responsible for any delay in processing or any loss of returned goods resulting from an incomplete RGA form.

So now what happens after we receive the returned product?

  1. Once a return is received it will be processed by our returns department. Processing times vary and usually takes about a week, but in very rare circumstances may take longer to complete. Upon completion, you will be notified of the result.
  2. Refunds or exchanges will be based solely on the discretion of the returns department. Refunds will be issued to the original form of payment.
If you have any questions please don't hesitate to contact us as we are here to help :)