Putting Feet First isn't just our slogan - It is our Company DNA

Footcare UK Ltd began in 1996 as a family podiatry business and launched onto Ebay many moons ago in 2009. We are now proud to offer one of the largest selections of foot care products to the public.

We work with a range healthcare experts to select the latest products providing the most benefit, comfort and pleasure.

We also believe you should well informed and our online product descriptions are very detailed to give you the best choice

• Express Delivery Options
• Hassle Free Returns
• Low Cost International Postage
• Ebay Dedicated Customer Service Team

Opening Hours

9am - 5pm on Monday - Friday excluding bank holidays

We aim to answer all emails as soon as possible.

Important Medical Information
While our supportive information and shop content is as accurate as possible, we do need to make you aware that this is for information purposes only. It is not intended as a guide to self-medication or as a substitute for professional medical advice, diagnosis or treatment.

If you have, or suspect to have a health problem, you should consult your Podiatrist or Doctor. Please ensure you fully read the product labelling before use.

We accept the following PayPal methods:

Important Notes

1. Payment must be made within 7 days after the auction ends.
2. Please ensure that the shipping address you provide at checkout and PayPal is accurate. We are not responsible for undeliverable addresses.
3. We will not falsify invoices or shipping labels under any circumstances.

A quick delivery can make the difference between happy and unhappy feet.

Because we are super fast dispatch if you need change anything please contact us as soon as possible.

We will send you an e-mail to confirm when your order has been dispatched.

Standard Delivery:

Dispatched within 1 working day ( the majority dispatched on the same working day ). Sent via Royal Mail 48 (2^nd Class)

Express Delivery

High Priority - Dispatched on the same working day (until 3pm)

Sent via Royal Mail 24 (1^st Class)

Next Day Delivery for All UK Post Codes

High Priority - Dispatched on the same working day (until 3pm)

Sent via UPS for Next Day Guarantee / Royal Mail Special Delivery for UPS Excluded areas.

Our Returns Policy
We want to make sure that you are happy with your order but understand that occasionally you may need to send something back.

Unless otherwise stated we allow 30 days from the purchase date as a returns period as standard. Some products include a longer returns period and we are happy to honor extended returns periods as stated on the product.

Return Postage Costs
Postage costs for returning items, remains your responsibility unless the item has an inherent manufacturers defect or if we have made a mistake with your order. We also recommend for you to use a tracked service as we cannot take responsibility for returned items which fail to arrive.

To receive a free return contact our customer service team who will provide a Footcare UK Pre-Paid Returns Label. We will not retrospectively credit postage costs without prior approval.

Returns Checklist

1) Check that product is new and unused

2) Include any product packaging

3) Include delivery note or order ID

4) State if refund or exchanged is preferred

Can I Return My Product?
Any returned product(s) must be unused and in their original packaging material. The product must be in a re-salable condition to be accepted as return, unless the product has a manufacturers defect or if we have made a mistake with your order.

Due to hygiene requirements, we are unable to accept returns of gel foot care products which have had direct contact with the skin including; Gels & Felts> and Felts, Swimming Socks, Socks

We appreciate Insoles and footwear may need to be tried on for fit and comfort. Please keep any fit-testing to a minimum and keep all packaging until you have decided to continue to use your product. Excessively worn insoles or footwear may be rejected as a returned item.

If you can't find the answers to your questions or have queries about your order, please email us via eBay ( Contact Seller )

We aim to reply to all emails within 1 working day.