The item description on eBay is terms of the sale

ATTENTION PUZZLE COLLECTORS: 

WE HAVE FOUND OUR PRODUCT IS NOT BEST SUITED FOR YOU. PLEASE ORDER FROM A DIFFERENT SELLER IF YOU CONSIDER YOURSELF A PUZZLE COLLECTOR. WE LOVE THAT YOU COLLECT PUZZLES HOWEVER WE DO NOT CONSIDER OUR PUZZLE BOXES COLLECTABLE UNDER ANY CIRCUMSTANCES. IF YOU ARE A PUZZLE COLLECTOR AND FIND A PUZZLE YOU REALLY WANT TO ORDER, PLEASE CONTACT US BEFORE YOU ORDER AND WE CAN CHECK THE CONDITION OF THE BOX FOR YOU

We take the experience of working a puzzle very seriously. We have a Puzzle Posse that works all puzzles then carefully seals all pieces in new zip lock bags (with few exceptions i.e. a like new or new puzzle with solid box) to ensure when you receive your puzzle you will want to buy more puzzles from us. If we find a puzzle that does not meet workable standards we will cancel the order for reason of buyer's request on your behalf with the realization you don't want an unworkable puzzle & hope you will consider a future purchase.

MUST BUY MORE THAN 2 PUZZLES TO BE ELIGIBLE FOR FREE SHIPPING. WE WILL SHIP LESS THAN 3 PUZZLES FOR AN ADDITIONAL $12 SHIPPING FEE. IF A $12 SHIPPING FEE IS NOT PAID FOR AN ORDER OF LESS THAN 3 PUZZLES, THE ORDER WILL BE CANCELLED FOR REASON OF BUYERS REQUEST AND YOUR  MONEY WILL AUTOMATICALLY BE REFUNDED WITHOUT YOU NEEDING TO CONTACT US. THE REASON FOR THIS BULK ORDER REQUIREMENT IS DUE TO THE EXTREMELY LOW COST TO YOU OF THIS PUZZLE JUXTAPOSED TO THE EXTREMELY HIGH COST OF POSTAGE FOR US. EVERYONE WINS, THOUGH. THINK ABOUT THE AMOUNT OF PRODUCT YOU ARE RECEIVING!

ATTENTION REGARDING THE WAY WE SHIP PUZZLES: 

IN ORDER REDUCE WASTE AND SIMPLIFY DELIVERING AWESOME PUZZLES, WE USE THE BOX OF THE PUZZLE YOU ORDER AS THE SHIPPING BOX AS WELL. WE SHIP THE PUZZLES YOU ORDER IN NON-PADDED POLY MAILERS INDEPENDENT OF ANY OTHER DUNNAGE. WE HANDLE LARGE ORDERS (GENERALLY AROUND 6 OR MORE PUZZLES) WITH MORE PRECISION AT NO EXTRA CHARGE. 

IF YOU DISAGREE WITH OUR SHIPPING PRACTICE OR IT CONCERNS YOU, WE WILL GLADLY TAKE YOUR ORDER TO PACKMAIL AND HAVE THEM SEND IT FOR AN ADDITIONAL CHARGE. PLEASE LET US KNOW YOU WANT THIS ADDED SERVICE IMMEDIATELY AFTER YOUR ORDER AND WE WILL PROVIDE A PACKMAIL SERVICE QUOTE ASAP

ATTENTION REGARDING REGISTERING NEUTRAL OR NEGATIVE FEEDBACK:

IN SHORT, WE LOVE & STRIVE TO DELIVER JOY THROUGH PUZZLES! WE DON'T LOVE THE SOMETIMES SEVERE MISREPRESENTATION AND NEGATIVITY OF THE FEW DESTROYING OPPORTUNITY FOR THE MANY. A GLOBAL MARKETPLACE ALONG WITH ANONYMITY & TECHNOLOGY AVAILABILITY FOR MOST HAS ENABLED THIS CONCEPT TO EXPONENTIALLY INCREASE THE PAST FEW YEARS. WE STRIVE TO CONTINUALLY FIND WAYS TO BE INNOVATIVE & PROVIDE OPPORTUNITY FOR OUR CUSTOMERS RATHER THAN RUMINATE OVER SOME TRIVIAL OCCURRENCE THAT MAY OR MAY NOT HAVE ALREADY HAPPENED.

IF YOU WILL REGISTER NEUTRAL OR NEGATIVE FEEDBACK ON OUR ACCOUNT FOR ANY REASON, INCLUDING COMPLETE ORDER CANCELLATION, PLEASE DO NOT PLACE AN ORDER WITH US. WE ARE NOT SUGGESTING TO NOT BUY YOUR PUZZLE ON EBAY. SPEND THE EXTRA MONEY & BUY THE SAME PUZZLE FROM THE NEXT SELLER ON EBAY. 

WE THINK THIS IS VERY FORWARD THINKING AND EVERYONE WINS BECAUSE NO ONE HAS TO WORRY ABOUT NEGATIVE FEELINGS & ENERGY. IF AN ISSUE ARISES POSTAL INSURANCE & EBAY POLICY COVERS ANY ASPECT OF OUR TRANSACTION COMPLETELY INDEPENDENT OF ANY FEEDBACK OR REVIEW MECHANISM. AFTER ALL & INTERESTINGLY, CURRENT FEEDBACK MECHANISMS WERE DEVELOPED NEARLY 30 YEARS AGO!

ATTENTION REGARDING OUR PHOTOS AND CONDITION OF OUR PUZZLE BOXES

WE USE STOCK PHOTOS. CONDITION OF BOX NOT GUARANTEED. BOX MAY BE IN VINTAGE CONDITION. BOX MAY BE IN IMPERFECT CONDITION. ALTHOUGH BOX MAY BE TATTERED, PUZZLE WILL BE GOOD WORKING CONDITION. THE FRONT OF THE BOX WILL ALWAYS BE LEGIBLE. ANY INCIDENTAL STICKERS OR TAPE MAY BE EASILY REMOVED WITH A HAIR DRYER OR SIMILAR. WE FOCUS ON PREDICTABLE DELIVERY OF THE PUZZLE INSIDE THE BOX, NOT ITS ACTUAL BOX.

Pre-owned puzzles may or may not include posters or other ephemera which may have been included when the puzzle was new. Please check with us before purchase if this is important to you. Also, please check with us if the condition of the box is important to you. An easy way to remove tape or stickers from a box may be to use a hair dryer or heat gun.