Easypuck is a family run business with over 30 years experience of playing and coaching ice hockey. We have been trading for over 10 years and are committed to providing excellent customer service and highly competitive prices. We have a retail skate and hockey shop inside Bizz Unit 1, Arden Business Park, Chaucer Close, Rochester ME2 4LF. We are open 5 days a week Mon, Tue, Thurs & Fri 12pm to 2pm, Sat 11am to 4pm (CLOSED SUN & WED) If you wish to pick up your ebay purchase during opening hours please message beforehand so we can ensure that your items are here ready for collection. 

Please message Martin through ebay messaging for any equipment or sizing advice and he will be happy to help. Please also message if you experience any problem with your ebay order for a quick response. We always try our very best to solve any problem.

Dispatch and Postage

Items ordered before 12pm on work days are usually dispatched the same day. Items ordered in the afternoon/evening are dispatched the next working day.

We send most small items with Royal Mail 2nd class, if you want your item to arrive quicker please ask or select 1st class. For larger and more expensive items we use our courier UK Mail for next day delivery. Please note next day delivery prices are for mainland UK only. Deliveries to Highlands of Scotland, Northern Ireland, IOW and all other off shore islands cost extra and usually take 48 hours, please enquire for a postage quote before ordering. We will only charge you the cost price to us.

Returns 

We accept returns for unused items for 30 days from purchase.