Terms and General
Information:
1. Brand name and Trademark
All parts listed on Amtech store are generic or Canny Hydraulic
Inc brand. Use of other manufacturers’ name, part number and trademarks are for
cross reference informational purposes only. Which may help shoppers quickly
find the products they are looking for. If parts marked as "OEM MFG
Parts" means the parts made by manufacturers qualified by OEMs in USA and
supply products to these OEMs.
2. Shipping
If item listed by free
shipping or flat rate shipping, it is for the lower 48 states in USA only. For Alaska/Hawaii, US
Protectorates (Guam, Puerto Rico, Virgin Islands etc.), APO/FPO and
International shipping, please contact us for extra shipping cost.
Shipping is standard economic chosen by
seller. For express shipping required, put note with
your order (is not leave message on eBay message). The shipping department will
contact you for the extra shipping fee after the order is received.
Order processing time is listed as 3~4
days. But normally shipping in 1~2 business days.
3. Shipping Cost and Local Pick up
Any $ paid by buyer, including shipping fee
and Tax, eBay will charge xx%. If the buyer likes to pick up local. It is good
to save $. If buyers like to use their own shipping label or own shipping
account (UPS account only) to do shipping, buyer just purchases as local pick
up. For some items, the seller still charges a little fee for local pick up by
warehouse handling.
4. Payment
Please note all your payment or refund is through
eBay. Tax is collected by eBay. If there is any tax issue, please contact eBay.
5. Warranty
We sell what we know. 12-month warranty from delivery
date. Invoice
or packing list must be required for warranty. We will ship replacement items or replacement parts at our
discretion. Any warranty value is limited to the buyer who paid for the
item.
6. Return
If you are not 100% sure the item 100% fits
your application, please do not buy. Just contact us and our engineer will be
happy to help. we might list some items as not return acceptable. For return
acceptable items, if buyer bought wrong and return because not fit
or change idea, 25% of item list price will be charged as restock fee. If you
buy our item, automatically you agree to the restock fee policy.
If a buyer cancels an order before the item is shipped, there is not any
fee charged by the seller.
7. Damaged Item or Wrong Item Received
If receive a damaged or defective item
or lost parts package, please contact the seller in 3 business days. Please
take pictures at all sides of package, and pictures at damaged item to show
seller. Please keep the package all material because carrier inspector will do
inspection.
Contact Us
Based on eBay policy, we only can contact each
other by phone or email after you bought and paid. If buyer has any question about
order, please put note on order “contact me before shipping” we will hold order
to call buyer. Buyer can cancel order if any concern without any fee before
shipping.
Thank you for looking