You are purchasing the actual items shown in the pictures.
Most items we sell have no damage. If any damage is present it will be made
clear in the pictures. We will not try to hide any damage. Any item that
appears to be in good condition when reviewing the pictures will be
good. Any damage will be pictured closely. PLEASE ENLARGE AND VIEW ALL OF THE PICTURES.
If you have a issue with a item when received, please contact us immediately via the eBay message system. We will happily resolve any issue. Never
leave negative feedback we will always resolve any issue.
We only respond to messages through the eBay message system, not our personal email.
We
don't currently ship larger items out of the country, we do ship
smaller items via U.S.P.S. Please ask before hand about shipping if you
live outside of the lower 48 states.
We only ship to buyer addresses on the eBay invoice (NO EXCEPTIONS).
We
do combine shipping when we can, but please contact us first if there
are items that you would like to combine shipping ,so we can give you a
quote.
Purchasing an item from us is also acknowledgment that
you have read this items complete listing, and fully understand the
terms and conditions.
Important eBay Policies
- Same or
next-business-day shipping (HOLIDAYS EXCLUDED)
- Serious bidders only!
Notices will be filed against non-paying bidders.
- 14-Day return policy.
Order Processing Times
- We ship items
Monday through Friday, we do not ship on weekends or holidays.
-
- Standard order
processing time: 1-2 business days from date of cleared payment
your order will be processed for shipping. While we try to get all
orders out the next business day, we will notify the customer of any
delay that may happen
-
- Estimated
order transit time: 2-8 business days from shipment date.
-
- Total
estimated delivery time: You should receive your item in a
minimum of 4 days and a maximum of 12 days.
- Overnight orders are
processed next business day.
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Shipping & Handling
- Free shipping listings are
for the Continental USA only
- An additional fee of $15.00 will
be charged to residents of Alaska,
Hawaii and US
Territories.
- We ship most orders USPS
Priority Mail. Larger sized items may go UPS Ground or USPS Parcel Post.
We will post the tracking number directly on the order detail page. The
customer is responsible for being home or arranging delivery. If package
is returned, shipping charges will be deducted from refund.
- WE ONLY SHIP TO
PAYPAL CONFIRMED VERIFIED ADDRESSES
- International
Customers: Customer is responsible for all custom fees and
charges. Washland Flats does take responsibility for charges caused by
importing product into the customer’s country.
Payment and Checkout
- Payments must be from
a verified account.
- If your payment is not from a
verified account we have the right to void and cancel your order.
- In the case the incorrect
address is entered during checkout we cannot make edits to the address,
but we will fully refund you upon request so you can reorder with the
correct address
- We do not accept any other
form of payment than stated (No exceptions)
TAX & Local Pick Up
- We provide free local pick-up
on all orders.
- Orders must be prepaid before
pickup.
- We only allow pick-up on
Saturdays by appointment.
- Contact us for pick-up
address (We are not open to the public. For security and insurance
purposes only customers with cleared payments will be given our will call
address)
- AZ Customer will be
Charged Sales Tax
We Accept Payment by:
Return Policy
We understand that from time to time the need to return and item may occur.
Please read below for a detailed overview of our Return Policy
- We will except
returned items within the warranty period, this is 14 days from the
customer’s receipt of the item unless stated otherwise.
- Returns for refund are
accepted for the first 7 days after customer receives the item.
- If a customer returns an
item by choice, meaning not caused by defect or performance there will
be a restock fee.
- Restock fee is 10%
unless stated otherwise by staff or management.
- Original
shipping expenses will be deducted from the refund.
- Please contact
us using the eBay messaging system.
- Any problem with an
Item must be reported within 14-day warranty period.
- If items are damaged
in transit, please notify us within 24 hours of receiving the package or
no claim will be allowed.
- If you are returning
an item by choice within the 14 day period, the customer is responsible
for the shipping cost.
- Shipping Costs
are not Refundable.
- Customer is responsible
on shipping and return for refund.
- PLEASE INCLUDE
A NOTE STATING THE EBAY 12 DIGIT ITEM NUMBER AND A REASON FOR RETURN
- If we are at fault we
will do everything we can to resolve the situation.
- International
Customers: Customer is responsible for our shipping cost in the
event item is returned due to an invalid address or undeliverable as addressed
reason.
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