STORE POLICY:
·
Free Shipping: Up North Outdoors offers free standard shipping on all of our
Benchmade products. We ship Monday through Friday by 2:00p (EST).
** Please keep in mind that, in addition to
dealing with an increase in volume of packages, our shipping carriers are also
being affected by the pandemic – most facilities have had to implement safety and
distancing protocols, which have further impacted the speed of deliveries – due
to this, it may take extra time for the carrier to process your order and
provide tracking updates. We appreciate your patience and thank you for your
loyalty during these difficult times.
·
Authorized Benchmade Dealer: You can shop confidently knowing that our
highly trained staff is available to answer any questions you may have. We only
sell New, in-box, Benchmade Knives that come with a Limited Lifetime Warranty (for
our Authorized Benchmade Dealer Number, please contact us).
·
Limited Lifetime Warranty: Benchmade offers a Limited Lifetime
Manufacturer Warranty, meaning that claims need to be made directly to
Benchmade (for access to full warranty details or to file a claim, please
contact us as we are not able to provide the link here).
·
Lifesharp Program: All Benchmade Knives come standard with
their legendary Lifesharp Program. Once purchased, Benchmade offers FREE
cleaning, oiling, adjustments, and re-sharpening services (for more
information, please contact us as we are not able to provide the link here).
·
Returns/Refunds: As an Authorized Benchmade Dealer, all
Benchmade Knife sales are considered final. Any approved, non-defective returns
will be charged a 20% restocking fee. In order to receive a refund for your
purchase,
o
Return must be made within 30 days of purchase
o
Item must be in new condition and in original packaging – returns
will be carefully inspected upon receipt
** Please, DO NOT return defective items to Up North
Outdoors - see Limited Lifetime Warranty for further instruction.
WE HOPE YOU ARE
SAFE AND WELL AND, AS ALWAYS, LOOK FORWARD TO HEARING FROM YOU. PLEASE FEEL
FREE TO REACH OUT WITH ANY QUESTIONS OR CONCERNS. | 
