Factory Sealed:  Yes

Size and weight of Puzzle BOX 5" X 5" X 1", 4 Oz.

Amy's Jewelry and More Return Policy:  We will only accept returns if your item was damaged during shipping or there was an error in the listing and the item was not described correctly. We do NOT accept remorse returns like “Ordered by Mistake” or “Just Didn’t Like It”.  We also will not accept returns because you didn’t read the measurements prior to purchase, or you found the item for a lower price somewhere else.

DAMAGED DURING SHIPPING POLICY:  If an item is received damaged, we must be notified within 24 hours of receipt. Photos of the item in the original box/packaging and the outside of the box/packaging will be needed to process a claim.

 eBay’s Money Back Guarantee Policy is that buyers can only get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

 Item will be carefully packaged and shipped by USPS immediately upon receipt of payment. 

In the rare event that you should have any problem with your order, we will do our best to solve any issue immediately! Before leaving feedback, please contact us first. We respond to most messages the same day and always answer all messages within 24 hours.

DESCRIPTIONS:  We try to describe items as accurately as possible. We are not experts and sometimes make mistakes. We get many items from Wholesale Warehouses, Closeouts, Liquidations, Auctions, Yard Sales, Estate Sales and Flea Markets. We inspect and clean all items before we list. Please consider the photos as part of the description. If you have any questions, please message us prior to placing your order.