Shipping
Shipping cost:
All our items are posted for Free
Complimentary Gift Box included with all Purchases
Delivery time:
1-2 Working Days
Returns
Returns Accepted : 60 days
Returns not accepted on bespoke made or personalised jewellery watches or giftware
Please message us about a recent item you have purchased from us should you have any questions.
Buyer pays for the return postage
Items must be sent back in condition received without being used.
Returns MUST be sent via insured tracked delivery (eg Royal Mail Special Delivery), with the correct value of insurance, payable by customer. We cannot insure against loss of returned parcels to us if an untracked method is used and does not have the adequate level of insurance.
Once return is received we will check all items have come back complete with any gift boxes and have a fast check of the item. Following this your refund will be processed on eBay.
Service
Our online brand ''Gold Collections'' specialises in new, pre-owned Jewellery and Luxury Watches. Established Jewellers Since 1952. Showroom and Office based in London. Appointments available to view our products in person at our Offices. Please Contact us. You can also find us online, as our products are found on our secure e-commerce website.