All CGC cases are brand new, scanned, and placed back in their original plastic bags, and are checked over for any visible cracks.
However, If you require a CGC to be absolutely perfect and would want a refund simply because it has a fingerprint, newton rings, a smudge, a 00.1mm scratch or because the comic inside got a little crooked from shipping, or you don't like how CGC graded the comic - Please do not buy. These things are beyond our control.