1. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. 

If you have any question or concern, please contact us via eBay message. 

2. We respond to all eBay messages as quickly as possible. 

Though your question will usually be answered very soon, please allow us up to one business day 

before you start thinking your message is neglected or the reply is avoided, 

because there would be time difference, non-working hours or public holidays that have prevented us from making an instant response.

1.EBAY Managed Payment. But we only Accept your Ebay Address, please Make sure it's 100% right.

Payment must be received in 5 business days of auction closing.

2.Please leave note for your special request (e.g. Colors or Size) in when you pay the order.

3.Any special request cannot be accepted after 24 hours of payment,

because most of orders will be processed instantly and same day dispatched.

1. We only ship to the confirmed address provided by eBay. 

please make sure your ebay address is 100% matches the address you would like us to ship to. 

2.If not, please let us know before we sent you the package, or we will not be responsible for any loss. hope you could understand.

3.Except for holidays, orders are processed immediately and shipped within 1 business day, 

so we will no longer accept any changes to your order after it has shipped. Please understand!

4.Our package will be delivered to you within 1-5 days, please be patient!

1.Note: For your best shopping experience in our store and saving your time. 

Please Do Not click "Return this item" except that you just don't need it any more. 

Because "return request" can't help you to solve the problem efficiently, 

2.it may takes a little longer time for u to get a reply due to we check with our "return request" every 2 days.  

that is the fastest way to solve any problem for you (We may respond a day later if you contact us at Saturday).

3.You will receive helpful and practical solution through the communication between us.

4.Refunds given only if item DOA and cannot be replaced via PAYPAL . 

5.If so, Please reported within 5 days and return to us within 30 days from the delivery date for exchange or refund.

6.If you need return, please check twice to confirm the item not work and contact our customer service representative, 

7.let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.

We maintain high standards of excellence and strive for 100% customer satisfaction! 

Feedback is very important to us. We request that you keep in touch with us immediately 

BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.