Actual item is pictured. The item has been stored in the original box since the date of purchase. Only removed from the box to get pictures. Slight if any wear on the item itself. Original Quality Control Purple Sticker on the Bag. White " Pull Tab Before Installing Phone" still on the Handset. Use and Care Guide Included. See Pictures. Because of the condition, I will only test the item prior to shipping at the Buyers Request. Feel free to ask additional questions if you need further information.