We accept Paypal payment only.
Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.
All items are dispatched from our warehouse in Chine, or United States.
Items are generally dispatched within set handle time after payment is cleared.Orders placed on weekend will be shipped 2 days delayed.
We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted.
Buyers must agree with the above postage and handling terms before purchase.
We accept returns. Please contact our customer service team immediately if:
You changed your mind and wish to request a return
Your product was damaged during transit, All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees and a 10% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.
We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
We will require a picture of the damaged part for verification.
The buyer will be liable for the shipping costs associated with warranty claim.
We are the leading professional Generator Manufactor.
We seeks to sell the greatest value products on the market. These items should be of an acceptable quality, fit for purpose, and matching their description. On the odd occasion when things don't go to plan, you can be rest assured that our Customer Support team is here to help! Check out our warranty section for all terms and conditions.
We have a highly experienced engineering and technical team who specialise in researching and developing all our products.We benchmark our products against high standards and that’s why our customers keep coming back. Even better, we offer a huge range of spare parts and service support after you purchase your product. So when you shop online with us you can buy with peace of mind.